I was here for 1 night at this hotel in September. This property is certainly showing its age, The rooms are spacious and seem to have been refurnished but still old bits n pieces are evident. I had called up hotel about my early arrival and I was promised room would be available. After I reached at around 12 noon , hotel staff asked me to wait for 1:30 hrs !! I was told they are not sure when room will be ready and I shd check after 1 hr I know this doesn't sound like big issue but after 18 hrs in flight last thing one wld expect is to wait for an hour to check in to room. Also even though parking is right next to hotel, it takes 5 - 10 mins to walk back , it's not convenient and one will have to opt for valet. The only great thing about this hotel is accessibility to Galleria mall .........nothin else really stands out
- Official Description (provided by the hotel):
- Expect a warm welcome when you arrive at The Westin Galleria Houston. Connected to The Galleria Shopping Center it is the only place to stay for ultimate leisure, entertainment and recreation. ... more less
- Reservation Options:
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- Also Known As:
- Westin Houston
- Houston Westin