Initially, I had reservations regarding boutique hotels. I always choose large chains because I know what to expect. I went out on a limb with The Lancaster, and I must say that I was thoroughly impressed. The hotel staff was very friendly, and I like the more intimate touch of the booking desk in lieu of some massive counter. The hotel is nicely designed, and located right in the middle of Houston's art district. I could go on, and rave about this place even more, but you should just read the other comments listed. I will make this my #1 choice for my future stays in Houston.