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“Thanks, LaQuinta” 5 of 5 stars
Review of La Quinta Inn Houston Medical / Reliant Center

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La Quinta Inn Houston Medical / Reliant Center
2.0 of 5 Hotel   |   9911 Buffalo Speedway, Houston, TX 77054   |  
Hotel amenities
Ranked #230 of 451 Hotels in Houston
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156 reviews from our community

Traveler rating
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    27
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
A TripAdvisor Member
4 of 5 stars Reviewed August 31, 2012

I stay here when I have to go to MD Anderson. This trip I stayed in the suite. Very nice room but the couch had seen better days. Cushion was torn and arm rests were dirty. Reclining chair back was broken. Still plan to stay here (maybe they will replace couch and chair for me). Love the pool and hot tub.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with La Quinta

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed August 9, 2012

I am a La Quinta returns member and always make my reservations in advance and have never had a problem until this time. I've stayed at this particular hotel before because it is right by the Reliant Center and i go there for stockshow, concerts etc. This time we didn't actually get to the hotel until almost midnight and i was told they didn't have any rooms even though i'd made a guaranteed reservation! She said they'd had a few medical patients stay over longer than they expected. I understand but yet i see nothing on the confirmatin about possibly NOT getting a room!! The lady at the front desk said she was "walking" me over to another hotel and the hotel would pay for the room. She said to take the paperwork and we'd have no problem. Well, we get to the next hotel and by this time its midnight - only to find out the first hotel never bothered to call or enter my name in the system and they don't have any rooms available! It is a Saturday night in Houston, Tx so i'm not really surprised but thought the first hotel had taken care of it and held a room for us. So its after midnight and the lady at the front desk is calling a third hotel for us and they don't have any rooms either!!! I'm panicked at this point thinking we're going to end up driving 2 hours home because of this mess. The lady then was able to give us one of their handicapped rooms which was fine with me. I don't plan on ever staying at La Quinta Reliant Center again if you're not guaranteed a room. They didn't call to tell me - just waited for me to show up so they could tell me i didn't have a room and then not even do the work it took to secure us another room!!!

Stayed August 2012, traveled with friends

Review collected in partnership with La Quinta

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed July 28, 2012

My husband & I frequent this hotel because of medical reasons & this hotel is the perfect location from the medical center. I'm a rewards member, so my reservations are always quick & easy. The people at the front desk are very friendly & helpful. The rooms are quiet & comfortable. The beds are comfy & they have flat screen tvs. The only complaint I have is the cable, not a lot of good channels, especially for a big city, but that's not a huge deal. This is the only hotel we stay when we come in which is pretty often, about once or twice a month. I definitely recommend a stay here when you're in the Reliant/medical center area.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with La Quinta

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn Houston Medical / Reliant Center

Address: 9911 Buffalo Speedway, Houston, TX 77054
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #230 of 451 Hotels in Houston
Price Range (Based on Average Rates): $
Hotel Class:2 star — La Quinta Inn Houston Medical / Reliant Center 2*
Reservation Options:
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Also Known As:
La Quinta Inn Houston Reliant/Medical Hotel Houston
Houston La Quinta
La Quinta Houston

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