I checked into this hotel Wednesday evening to be welcomed by Rita. Rita is the epitome of customer service! As I stepped up to the counter she smiled, looked me in the eyes and greeted me. Her calm “can do” attitude put everyone at the front counter at ease. She received a phone call from a client staying at the hotel. She graciously asked if I would mind if she took the call. Of course, I agreed. This client asked her, “What channel is ESPN on, on in his room television?” She was extremely patient with this client and found the channel from a roster at the front desk. She has patience that is golden. Please let her know that she is doing a fantastic job and her pleasant demeanor does not go unnoticed. Thank you Rita for helping make my stay an enjoyable one.
- Official Description (provided by the hotel):
- The Crowne Plaza Houston Northwest Hotels convenient location in Northwest Houston, Texas on US Highway 290 offers easy access to downtown Houston, The Houston Galleria shopping district and many area attractions. A full service hotel offering all the luxuries you have come to expect from a Crowne Plaza if coming to town for business or leisure. Business travelers visiting Weatherford, International Paint, Oceaneering, National Oilwell/Varco, Menniger Clinic, Caterpillar, Cooper Cameron, David Weekley Homes, Siemens or Dresser will find Crowne Plaza NW Hotel the perfect location to work and relax. With over 17,000 square feet of convention & meeting space and a dedicated meeting planner on property, we can accommodate almost any size meeting. The Crowne Plaza Houston NW Hotel features one of Houston's premier restaurants in Remington's Grille & Bar which offers upscale dining and room service. Each guest room is updated with complimentary Rukas WI-FI access, work desk and includes our fabulous Sleep Advantage package ensureing a restful nighs sleep. A key accessible club lounge is available for breakfast Monday Friday from 6 AM - 9 AM and an evening reception including hors d'oeuvres and cocktails available from 5 PM - 7 PM, Monday Thursday evening. Our friendly staff provides world class service which makes this Houston hotel 'The Place to Meet'. ... more less
- Reservation Options:
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- Also Known As:
- Crowne Plaza Houston - Brookhollow Hotel Houston