The good experience started from reservation. I want to utilize corporate rate and it can not be done from SPG website. I engage the reservation officer through chatting and they can book the room using the corporate rate.
Check-in was very efficient. They already have my name and I can get the roomkey in less than 5 minutes. The room is not so big, located in the highest floor. It is functional, equipped with free internet access, mini refrigrator, safe deposit box, ironing, flat LCD TV, but lack of equipment to make hot water. I dont like the air conditioning. It is located in the floor, attached to the window, and the airflow fall directly when you stand beside the bed.
They provide free shuttle to the nearby Memorial City mall. I experienced their courtesy when I requeste to be dropped in the other shopping nearby. They give you bonus 250 starwood point of 5$ credit in your restaurant bill if you opt not to use housekeeping in one-day. This is the good encouragement from the hotel to support the green champaign.
The minor thing: you need to drop your laundry bag to the receiption by yourselves, and only one elevator available during my stays since the other one is under reparation.
The check-out is very efficient similar like check-in. They deliver proforma bill to your room on the last night of your stay, and all will be billed to your credit card if you confirm it.
- Official Description (provided by the hotel):
- Four Points by Sheraton Houston West offers a great location on the corner of Katy Freeway and Beltway 8 (Sam Houston Tollroad) nearby the Memorial City Mall and Memorial Hermann Hospital. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Starwood, Orbitz, Hotels.com, Priceline, Booking.com, Expedia, Odigeo, TripOnline SA and Tingo so you can book your Four Points by Sheraton Houston West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- 4 Points By Sheraton Houston, Memorial City
- Four Points By Sheraton Houston, Memorial City Hotel Houston
- Four Points Houston
- Houston Sheraton
- Houston Four Points