This is a nice hotel with a friendly and professional staff. Stayed at this hotel because of the price and room size. I was not disappointed. This hotel had a very inviting atmosphere. I would definitely stay here again.

This was our second stay at this location. Hotel is clean and comfortable. The breakfast has a nice variety. Hotel offers shuttle service to the nearby medical district.

Hotel staff is friendly and accommodating.

I stayed one night in April 2006. I selected the hotel because it is close to Texas Medical Center where I had a non-medical appointment scheduled, and it had received a good rating in TripAdvisor. I was very impressed with this hotel. When I arrived late in the evening, the hotel's front door was locked. The front desk clerk immediately unlocked the door and helped me with my bags without being asked. There was a friendly note from the hotel manager waiting for me when I checked in. The hotel lobby has a computer with a printer, which allowed me to print several important messages that had arrived by email while i was on route to the hotel. My suite was large with a living room, bedroom, and large bathroom. While I was working on the computer in the lobby, I could hear how the hotel staff was very courteous to all the guests. The staff arranged for the hotel van to provide the guests with rides to the Texas Medical Center and surrounding area and helped out everyone with their own problems. It was apparent that many patients stay at this hotel and the spirit was very friendly. I requested a late checkout (which was on a Friday) to delay packing my belongings and I was told that I could stay until 3PM at no charge or instead even until 7PM by paying for an additional half day's stay. I was most impressed by the friendly caring attitude of the staff at this hotel. There is a shopping center with a large grocery store (called Fiesta), an office supply store, a good Mexican restaurant, and an Olive Garden restaurant all just 1/4 mile to the West of the hotel on Spanish Trail. The drive to Texas Medical Center was only 10 minutes, and the hotel was only 5 minutes from Reliant Stadium and from I-610.

What puts this hotel over the top is the staff. This included the front desk (very helpful) and the shuttle service providers, who were sweating they were working so hard to get everyone where they needed to be! This hotel serves a lot of people going back and forth to the medical center and it was comfortable, clean and provided a great breakfast with lots of choices and "to go" bags. The rooms aren't huge but there's plenty of storage space and two TV's. Even though the shuttle will take you anywhere you need to go, i'd leave an hour's time to get anywhere in the morning (7-9AM) -- eat breakfast in the meantime. There are a few restaurants in walking distance, but not many (the shuttle will drive to Rice Village, apparently). Overall the hotel was nicely renovated, clean and the staff was memorable. I highly recommend it over the much more expensive hotels right on-site at the medical center.