I booked a room during our Labor day weekend get away; however, I was disappointed upon arrival. The hotel is old and in need of renovation. There were not enough outlets to plugin coffee maker. The bottom of the swimming pool was peeling off. My two kids did not get their goodie bags as mentioned with the promotion. Service was not needed at all. I will not recommend this hotel until major renoviations are completed.

I spent an extended weekend at the Omni to take a break from the Icon where i usually stay. i thought it looked great being a five star hotel and all, but it was generally quite a basic hotel. The staff were okay as was the service. The decor was rather dulll and nothing was exceptional including their food.

I stayed one night at the Omni Houston. The setting is serene and the hotel is quite upscale. Check in was efficient, and the room was larger than usual. The bathroom was particularly nice, although the bath towels were inconvenient, and a bowed shower curtain rod would have been nicer than the traditional straight one.

The bed was comfortable and the bedding quite nice.

The desk area was good with adequate plugs although it took two telephone calls to the internet help line to get the wireless working. The information book in the room had an old telephone number for the wireless help line, and the reception desk did not have the new one.

Breakfast was quite well done, and the room was peaceful and the service unhurried.

The Omni is a great hotel in a great location. From the friendly doorman to the highly efficient front desk agent to the sincere "enjoy your day" when we checked out, the hotel staff is a class act. We got a really good rate courtesy of one of the online bidding companies but it really would have been a good value at twice the amount we paid!

Our room was well furnished and had a nice view of the pool area. Since I traveled with a smoker, it was a smoking room (not my first choice) but never did the smell overwhelm as it does in some hotels.

Our toilet did stop up twice during our stay but engineering quickly fixed it. No real issues.

Overall, I'd be thrilled to stay at Omni Houston again!