We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“GREAT HOTEL, GREAT STAFF” 5 of 5 stars
Review of Omni Houston Hotel Westside

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Omni Houston Hotel Westside to your Saves list
Omni Houston Hotel Westside
4.0 of 5 Hotel   |   13210 Katy Freeway, Houston, TX 77079   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
12% Off! Book Now & Save!
Ranked #59 of 461 Hotels in Houston
Certificate of Excellence 2014
Victoria, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“GREAT HOTEL, GREAT STAFF”
5 of 5 stars Reviewed August 28, 2014

We were in the area with our daughter and her volleyball team for a weekend tournament. We enjoyed our stay at the Omni West Side. Great hotel, friendly staff, and wonderful food. The staff was very accommodating to the whole team and all of the families, coaches, and administrators from our high school.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

655 reviews from our community

Traveler rating
    313
    207
    95
    26
    14
See reviews for
117
135
42
312
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Victoria, United States
1 review
5 of 5 stars Reviewed August 25, 2014

Hotel is very well appointed. Great for business, family or just a getaway weekend. Staff very professional, well trained and friendly! Children love the fish pond as well as individuals of all ages! Restaurants are first rate. Easy access to most of Houston as it sits on the access road of I-10.

  • Stayed August 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 24, 2014

The staff makes this hotel even more pleasant. Beautiful, clean surroundings. The bartender at the bar was very nice as well as the women at the front desk. Breakfast was pleasant with attentive staff. We stayed with our daughter's volleyball team and everyone seemed satisified. My daughter loved feeding the Koi fish.

  • Stayed August 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CA
1 review
4 of 5 stars Reviewed August 22, 2014

Stayed here last month with my family. We booked two connecting rooms one with double beds for the kiddos and a king size for the hubby and I. Check-in was a breeze and staff was great which is a plus. We arrived to our room and found two robes on the bed and towels shaped into a heart, plus chocolate covered strawberries on the desk (very nice!). Also the kids felt special with their welcome package and nightly turndown with a cookies and milk. Rooms were big and clean. The only downfall was that room service did not come in to clean the rooms the next day and as went in and out of the room throughout the day and noticed dirty dishes outside another room stayed there for an entire day and it was quite annoying passing them every time we went out. We also had a small fire scare and had to evacuate but all in all it was a very good stay. We are considering staying again at the end of this month but we shall see...

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason B, Manager at Omni Houston Hotel Westside, responded to this review, August 27, 2014
Thank you for providing feedback about your stand and we are very happy you enjoyed it. I have shared your comments with our team about the dishes in the hallway so that we can help improve our operation. As for the fire alarm, I do want to apologize again on behalf of the individual that pulled the fire station. After a thorough investigation, it was concluded that a pull station was activated inappropriately. We are truly grateful that it was not a real emergency but happy in the staff response to the alarm as safety is our number one priority. We look forward to serving you again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 21, 2014

It was my first time staying here and I will again if I get that really good price - it was under 100 when I stayed

check it - was the fastest ever, they just checked my ID an credit card and had my key all ready
staff - normal to good
the rooms are dated but clean, large and comfortable
huge lobby - great for kids to run around and play, if you have some - they have fish
the parking is very easy, also they have a shuttle which will bring you to areas close by, I used it to get to a bar
the laundry staff were super - I was late getting my stuff in on a Saturday (closed on Sunday) and needed dry cleaning for the following monday, they were super and helped me out
They have a good bar, I didn't try the breakfast or any restaurant

  • Stayed August 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berkshires, United States
1 review
4 of 5 stars Reviewed August 20, 2014

We went for a wedding and found the lobby and the room to be beautiful. Bed was great with four gigantic pillows. Beautiful view from the window.Clean bathroom with lots of towels and good shower. However, our room was not cleaned on the first day and we felt we had given them ample time to do it. Next day, called to make sure it would be done - and it was, though all of the toiletries in the bathroom were not replaced. I think, if you're paying the same price each day, you should get the same amenities each day. Lovely koi pond took up the whole lobby. Good food at the restaurant. Try the tortilla soup. A lovely stay.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, United States
1 review
5 of 5 stars Reviewed August 20, 2014

Awesome service, food and beautiful! From the porter to the check in desk and everyone in between...the service was friendly and made us feel special. The Westside Omni made our Anniversary a weekend to remember!

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason B, Manager at Omni Houston Hotel Westside, responded to this review, August 22, 2014
We are elated to have been able to be a part of your 22nd anniversary celebration and hope that you will spend many more with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Omni Houston Hotel Westside? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Omni Houston Hotel Westside

Address: 13210 Katy Freeway, Houston, TX 77079
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Luxury Hotel in Houston
#16 Family Hotel in Houston
#23 Romantic Hotel in Houston
#59 Business Hotel in Houston
Price Range (Based on Average Rates): $
Hotel Class:4 star — Omni Houston Hotel Westside 4*
Number of rooms: 400
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Travelocity, Cheap Tickets, Hotels.com, Hotwire, Priceline, Despegar.com and Tingo so you can book your Omni Houston Hotel Westside reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Omni Houston
Houston Omni

Owners: What's your side of the story?

If you own or manage Omni Houston Hotel Westside, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.