The lobby are nice, check-in went smoothly. We upgraded to a executive suite so it's nice size room, but the regular room on the same floor look cramped (my brother-in-law stay there also). The coffee maker with coffee and tea and a very large work desk was a very nice touch. The carpet looks very warm and soiled in different placed. The traffic notice is not bad, but the heater/AC made horrible noise when it's turn on, I'm surprised that my kids did not waken up by that.
Room Service for dinner was fine, but next morning for breakfast, they did not bring half the order first time, come back again, still missing the milk for kids and the butter for bread. They apologized and took care the tab for that.
Staff are all very nice and helpful, in-door swimming pool and hot tub are great, since we have the whole place to ourselves both night when we went down there.
Overall it's a nice hotel, but I won't pay full price for that.

I've been at this hotel for 4 weeks now as I was working locally. Staff are friendly and polite. Food is excellent with a good bar menu. Rooms are spacious with fresh linen and good bathroom. Would stay at this hotel if I was paying for the room instead of my company.

I was very disappointed in my stay at this hotel. For the price I was paying (over $100), I expected good quality. The first room we were assigned was horrible--old stained carpet, tiny room, cheap furniture. It looked like any room I could have gotten through any of the lower brand hotel chains. When we complained, we were given a different room that was slightly better. The carpet was still stained and nasty, but the room was bigger. The bed was very comfortable, but the room had a very odd layout, and the view was of a parking garage and high rise next door. I found the staff to be somewhat distant, but not rude. Overall it was just not what I expected. I will not stay there again, nor will I recommend it to anyone.

I stayed with my wife for 3 days from 21st to 24th December. I got a great deal from priceline for $50/night. For this price I wasn’t expecting a whole lot. Since I have never stayed in any 3 star hotels before so I wasn’t sure how big the room supposed to be. On my arrival I was a little disappointed that the room and bathroom was much smaller than I expected. Especially the bathroom and bathtub was really really small. But that didn’t bother me too much for too long. Overall I had a great stay there. We tried their breakfast twice. It was pricey but really good. I didn’t get a chance to try Hotel Alexander so I can’t say anything about the food there. The lobby was really nice and the staff was really friendly. Best part of the stay was that the internet was free for that month. Otherwise they would’ve charged $10/day for internet. Parking is free too. One reviewer wrote access to the parking garage is horrible. But I don’t think that it was too bad. I found parking convenient and lots of empty spots. The hotel seemed very empty. I guess people don’t visit Houston in time of the year.