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“Can do better!” 2 of 5 stars
Review of La Colombe D'or

La Colombe D'or
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La Colombe D'or
4.0 of 5 Villa   |   3410 Montrose Blvd., Houston, TX 77006 (Neartown/ Montrose)   |  
Hotel amenities
A TripAdvisor Member
“Can do better!”
2 of 5 stars Reviewed April 13, 2004

This is a beautiful building in body but not in soul. The decor and furnishings are consitent with $300 per night lodgings. But sadly, the service is oh so poor. Permit me to elaborate ... the staff are more than a little rude ... they are extremely rude ... and did I mention arrogant? In my humble opinion, they need to enrol at charm school and, Mr Z - the manager/owner, you can do better. You know that you can.
There are simply too many fine hotels in Space City to have to tolerate this beautiful building masquerading as a hotel.

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24 reviews from our community

Traveler rating
    9
    6
    0
    3
    6
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7
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4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
A TripAdvisor Member
2 of 5 stars Reviewed March 19, 2004

Lovely hotel but there customer service is non existent. I have also experienced being out late and not being able to gain entrance to the hotel, as nobody will answer the door. I would suggest a new locking system that your room key card will allow entrance into the side door of the hotel. They are very rude if they do answer to allow you to come in. A few years ago I had to flag down a Houston police officer to awaken the Hotel staff to gain entry. The hotel itself is stunning and I would like to stay there in the future if they change there lock system, and there customer service!

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
1 of 5 stars Reviewed February 6, 2004

Ownership and management are unthical, greedy, and non-service oriented.A friend gifted us one night at the establishment....our wedding night. My husband went throught the trouble of checking in early, and placing champagne in the room for our arrival after the wedding party. He was given a key to the room. After our wedding, we were exhausted and naturally couldn't wait to get to our room. We arrived at the Colombe D'or and rang the bell at the front door, no one was there. We rang the bell for 40 minutes. Althought the light was on inside, it seems the employee had slipped out for a nap or something. We went to every door of the building trying to get in or at least get someones attention. We then had to find another hotel. We picked a room in the same price range at the Four Seasons. The next day we went to the Colombe D'Or, asked for reimbursment of the night we had paid for at the Four Seasons and a credit to my friend's account for the room that was not slept in. We were treated poorly and management was not willing to right their wrong. They reimbursed us for the Four Seasons, just barely but would not reimburse the night at the Colombe D'or. This was unheard of. These people are disgusting and I will never ever step foot in this place or their bar, Zimm's ever again.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Colombe D'or

Address: 3410 Montrose Blvd., Houston, TX 77006
Location: United States > Texas > Texas Gulf Coast > Houston > Neartown/ Montrose
Amenities:
Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #4 of 31 Specialty Lodging in Houston
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — La Colombe D'or 4*
Number of rooms: 15
Official Description (provided by the hotel):
European-style mansion provides a sumptuous change of pace from the typical corporate lodging. ... more   less 
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Also Known As:
La Colombe d`Or Hotel Houston

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