We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Hotel and Location” 4 of 5 stars
Review of Doubletree Houston Intercontinental Airport

Save Saved
You added Doubletree Houston Intercontinental Airport to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Doubletree Houston Intercontinental Airport
3.5 of 5 Hotel   |   15747 John F Kennedy Boulevard, Houston, TX 77032   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Offers & Announcements
The HHonors Weekend
Ranked #92 of 451 Hotels in Houston
London, United Kingdom
Top Contributor
84 reviews 84 reviews
48 hotel reviews
Reviews in 44 cities Reviews in 44 cities
72 helpful votes 72 helpful votes
“Great Hotel and Location”
4 of 5 stars Reviewed November 20, 2011

I have stayed at this hotel on many occasions (6 or 7 since 2006).

The hotel is located on the busy JFK Blvd leaving IAH airport but don't let that put you off as you do not hear anything of the traffic. It's location right near to the Beltway 8 makes is so convenient for heading down to Houston or any routes north.

I have always found the hotel to be clean and tidy with the staff being very friendly and attentive to my needs and requests.

The staff are not over attentive to the point where you feel hassled but they seem to be there when you need them or need some assistance.

The rooms are well appointed and comfortable and all the conveniences are there too in the room and around the hotel.

I would use this hotel every trip but for the price, there are many hotels locally or within a 15 minute drive that offer the same standards but are 30% + cheaper, if this was addressed then this hotel would be ideal.

The only other slight niggle is that there is not much for you to walk to here, a small stip mall with a bar and a couple of fast food restaurants and that is about it but thats not the fault of the hotel.

They have their own restaurant and bar and food is of a high standard but if one is staying for 2 wells it gets a bit "samey" after the first week, maybe consideration could be given to extending the menu of changing it alternate weeks.

Car rental at the airport is located nearby so thats convenient too and they run a shuttle to and from the airport.

In summary, great hotel with just very minor downsides if you are not driving.

  • Stayed March 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTHouston, Manager at Doubletree Houston Intercontinental Airport, responded to this review, January 2, 2012
Thank you for being our frequent guest. We appreciate your loyalty. Great comments and feedback especially for guests not familiar with our hotel. Definitely will take into consideration your feedback on changing up the menu to give long term guest a variety. (We do offer courtesy shuttle service to our guest should they want to try out restaurants nearby – check with the concierge on availability.)
Glad you to hear you enjoyed your stay. Thanks for being our guest. Love to have you back the next time your travels bring you to Houston.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

444 reviews from our community

Traveler rating
    179
    135
    75
    33
    22
See reviews for
68
71
50
224
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
Los Altos, California
Top Contributor
58 reviews 58 reviews
19 hotel reviews
Reviews in 29 cities Reviews in 29 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 13, 2011 via mobile

I was here for 1 night/1 day for a meeting held at the hotel. Guest room was clean and comfortable. Getting a warm chocolate chip cookie was a nice touch!
The conference rooms were spacious but a bit cold. When I asked the front desk for help, they said yes. But, after over an hour of freezing in the room, in ran into the banquet staff who said that the message was never relayed! The banquet staff was quick to turn up the thermostat and laid out a yummy lunch with a smile!

  • Stayed November 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTHouston, Manager at Doubletree Houston Intercontinental Airport, responded to this review, January 2, 2012
Thank you for sharing your experience with us. Glad to hear your stay was comfortable and the conference went well and the banquet staff was able to make the room warmer. Thanks for being our guest, hope to have you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
1 review
5 of 5 stars Reviewed November 8, 2011

I have to say this the beds are very comfy and i like the set up of the rooms.
But most of all what touched me was the staff. Barbra, Alicia and Tiffany where
Amazing they helped us with what ever we needed. They went out of their way to
help us. I feel very blessed to have met such kind people and think everyone should
stay here if they are going to stay anywhere in Texas you will not regret it.
I have flown for many years and i have to say out of all the hotels i have stayed at
this one is the number 1 on my list and I have been everywhere due to my job.

Thank you again amazing staff!!!!

Kate
.

  • Stayed November 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTHouston, Manager at Doubletree Houston Intercontinental Airport, responded to this review, November 29, 2011
Thank you for your positive comments and being our guest. I have shared them with our staff – it is always nice to share with the team when they are doing something outstanding. Hope you come back to Houston and stay with us again. We look forward to having you back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ruidoso, New Mexico
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 16, 2011

My husband and I along with friends flew in from Jamaica to Houston and we had missed our flight when we arrived. We received a voucher from the airlines to stay overnight at the Doubletree airport. Needless to say, we were beyond tired. The Doubletree shuttle picked us up at the airport and it was a short drive to the hotel. When we arrived the check-in was very fast and friendly. We went to our beautiful and comfortable room and unpacked. Not only were we tired, but also hungry. The restaurant/lounge was superb! Food was great and alot of it and the beer was cold. Their beds, pillows and comforters were so great that we didn't want to leave. Also, you are handed a warm chocolate chip cookie at check-in. We would definately stay there again.

  • Stayed September 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTHouston, Manager at Doubletree Houston Intercontinental Airport, responded to this review, November 29, 2011
Thanks for providing us your feedback even though your stay was a short one. We are glad that you enjoyed the hotel and the service. The cookies are delicious and sometimes just what you need to make your day. Thank you for being our guest and should your travels bring you to the Houston area again we hope you stay with us at Doubletree Houston Intercontinental Airport.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lone Tree, Colorado
1 review
5 of 5 stars Reviewed October 7, 2011

The friendliest front desk staff that I have ever experienced.....always a friendly greeting when checking in or just walking past the front desk.

  • Stayed September 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed September 26, 2011 via mobile

The hotel is very visually appealing. The staff is courteous and efficient. And there's a Starbucks in the lobby! What more could you ask for. I just wish I would've had more time to try out the swimming pool and workout room!!

  • Stayed September 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTHouston, General Manager at Doubletree Houston Intercontinental Airport, responded to this review, September 28, 2011
I appreciate you providing your feedback and giving us a positive review. Glad to hear you found everything to your satisfaction Thanks for being our guest, we enjoyed having you stay with us. Look forward to having you back the next time travel brings you to the Houston area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed September 23, 2011

Our plane got in late and in spite of the 24 hour airport shuttle that they claim to have on their website, the hotel told me the shuttle stopped at 1am. Great, when I asked about a taxi, The hotel told me there just were not any that late. I asked if she had any ideas on how to get to the hotel, and she replied, "not really". Finally, the driver of the Marriott shuttle, took pity on us and gave us a ride. After arriving, our sour receptionist yelled at us, and threw the room key. We were sent to our room via a dirty hallway, to find it not containing any water, even for purchase.
Uncomfortable beds, the works. I could go on, but I just would like to forget the experience and NOT EVER stay here again.

  • Stayed September 2011, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTHouston, General Manager at Doubletree Houston Intercontinental Airport, responded to this review, September 28, 2011
Thank you for taking the time to share your recent experience with us. I’m very sorry that you were treated with an undesirable level of service. I apologize for the shuttle situation, our website does mention we offer complimentary shuttle service however it does not mention it being available 24 hours, however I can understand your frustration in the middle of the night, I have spoken to the night staff to ensure we are able to recommend alternative transportation for guest with late night arrivals. We have taken your feedback and are adding information on the hours the shuttle is available. Once again I apologize and if you would please contact me directly at Patti.Patenaude@hilton.com so that we discuss this in further details. We would love to have you come back and experience a better level of customer service. Thank you once again for your comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Doubletree Houston Intercontinental Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Doubletree Houston Intercontinental Airport

Address: 15747 John F Kennedy Boulevard, Houston, TX 77032
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#78 Business Hotel in Houston
#79 Family Hotel in Houston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree Houston Intercontinental Airport 3.5*
Number of rooms: 313
Official Description (provided by the hotel):
Located one mile from George Bush Intercontinental (IAH) Airport, take advantage of the complimentary airport shuttle to and from our DoubleTree by Hilton Hotel Houston Intercontinental Airport hotel. Feel at home in our spacious guest rooms, watch HDTV from the calm of your bed, or use WiFi access to stay connected. Upgrade to larger rooms with the choice of one king-sized or two double beds. Our accessible rooms are thoughtfully designed to ensure comfort. Start your day with Oakley's buffet breakfast or grab your favorite beverage at our Starbucks® coffee bar. Catch a game over drinks with the locals in Derrick's Saloon. Host any event on the doorstep of north Houston corporations such as ExxonMobil, United Airlines and Halliburton. Over 18,500 sq. ft. of meeting space accommodates corporate meetings, weddings and grand celebrations alike. Use our 24-hour business center with complimentary printing. Stay rejuvenated with our fitness room equipped with cardio machines and weights, outdoor pool, hot tub and quiet gardens. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Priceline, Booking.com, Expedia, Tingo, Hilton Hotels, Hotels.com, Odigeo, TripOnline SA, Agoda, Venere and Otel so you can book your Doubletree Houston Intercontinental Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Houston Intercontinental Airport Hotel Houston
Intercontinental Houston Airport
Doubletree Houston Airport

Owners: What's your side of the story?

If you own or manage Doubletree Houston Intercontinental Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.