Stayed at the Hilton Houston Southwest for several days. The Staff for the most part were friendly, but the rooms are designed more like motel 6. The beds are in need of replacement. Center of the both double beds slopped down wise. Nice desk to work from. Carpets in room were old and sink seemed to have a mind of its own. Would make loud noises even if I had not run water for a few hours before hand. This facility has a small workout room, but was nice to have. Since I have stayed at many Hilton Hotels I had access to the Executive lounge on their 14th floor. During the week it was nice as you had water, soda, juice, snacks and fresh fruit you could come and get anytime. They even brought in a small breakfast in the mornings. However Friday night though Sunday night there was NOTHING, not even water you could get. Called the front desk and ask if some water could be brought to the lounge. After about 30 minutes, called them back again since no one had bothered to call to bring the water. Was told the hotel did not have any more water. But they could send some to my room. Some friends and I talked that if the Hotel didn't have water, how could they bring it to my room, but not to the Exec Lounge. I went down to my room and waited and someone did bring the water we had ask for. I took the water and carried them back up to the Exec lounge were we were working. A few people in our group wanted to get something to eat so we went to the Restaurant. One person could not have any MSP or Gluten and we ask if they could prepare something for them. We were told no nothing like that could be prepared. Not wanting to eat and them not being able to eat we left and went to a restaurant that would prepare meals for people who requested things like gluten free meals, etc. Overall the stay at this hotel was ok, but did not meet the high standards most of the Hilton Change follows.
- Official Description (provided by the hotel):
- Stay at the Hilton Houston Southwest hotel, only nine miles from the Sugar Land business corridor, and 10 miles from downtown Houston. Located just off Highway 59 and two miles southwest of Loop 610, this Houston Galleria hotel is three miles from the prestigious Houston Galleria area and offers complimentary local transportation. Centrally located to Houston attractions such as NRG Stadium and Minute Maid Park, the hotel is 30 miles from George Bush Intercontinental Airport (IAH) and 18 miles from William P Hobby Airport (HOU). During your stay at our Houston Galleria hotel keep in touch with complimentary high-speed internet access in each guest room at the Hilton Houston Southwest hotel. Swim laps and enjoy the sunshine at the sparkling outdoor pool and sundeck area. Stay active in the fully equipped fitness center with modern equipment. Relax with a refreshing drink at the Poquito Bar and enjoy casual dining in the warm atmosphere of Desert Rose restaurant. Host business meetings or events in over 13,000 sq. ft. of flexible Houston meeting space at the Hilton Houston Southwest hotel. The Grand Ballroom is perfect for conferences and the Atrium and Regency areas provide a wonderful backdrop for wedding receptions. ... more less
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- Also Known As:
- Hilton Houston Southwest Hotel Houston
- Houston Hilton