We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Best Hotel” 5 of 5 stars
Review of Crowne Plaza Houston River Oaks

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Save
You added Crowne Plaza Houston River Oaks to your Saves list
Crowne Plaza Houston River Oaks
3.5 of 5 Hotel   |   2712 Southwest Frwy, Houston, TX 77098   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Weekend Savings!
Ranked #15 of 455 Hotels in Houston
San Antonio, Texas
1 review
“Best Hotel”
5 of 5 stars Reviewed August 27, 2014

My experiece at this Hotel was fantastic, the staff was very friendly and corteous,made me feel at home and well taken care. Great customer service . I recomend anyone traveling into Houston to stay at this location.

  • Stayed August 2014, traveled solo
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review, August 29, 2014
Hello Darwin C,
Thank you so much for sharing such fantastic feedback!! It's great to hear that you loved our hotel and staff! We really appreciate your review and recommendation and look forward to your return!!
Safe Travels,
Debbie Hollier
Crowne Plaza River Oaks
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,219 reviews from our community

Traveler rating
    851
    204
    91
    43
    30
See reviews for
162
110
75
456
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (211)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
1 review
5 of 5 stars Reviewed August 27, 2014 via mobile

The hotel is excellent and the staff is superb! The reception was well planned and the food was awesome. The concierge and staff make you the priority! Make this your choice when staying in Houston!!!!

  • Stayed August 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review, August 28, 2014
Hello jcarmichael33,
Wow!! Thank you so much for such a fantastic review!! We really appreciate you taking the time to share such gracious comments about our hotel and staff. The best compliment someone can give is a referral so we greatly appreciate you recommendation and loyalty. We look forward to your return!
Best Regards,
Debbie Hollier
Crowne Plaza River Oaks
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed August 27, 2014 via mobile

Staff was very profesional and friendly. They make me feel at home. They were attentive to all my needs rooms were very clean on time.I recommend this facility for anyone visiting the Houston area.I has all the amenities that one can ask for.

  • Stayed August 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review, August 28, 2014
Hello Dcalde,
Thank you so much for sharing your thoughts on our hotel and staff! It's nice to hear that you loved everything about CPRO! It is our pleasure to assist you and we look forward to your return!
Best Regards,
Debbie Hollier
Crowne PLaza River Oaks
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 27, 2014 via mobile

I come down to Houston every 4 months for treatment at MD Anderson and always stay at the Crowne Plaza Royal Oaks. The staff and location is perfect. So accommodating and thoughtful. Very clean and well kept!

  • Stayed August 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review, August 28, 2014
Hello Kris W,
Thank you so much for sharing your gracious comments on our hotel and staff!! We are honored that CPRO is your hotel choice when you travel to Houston every 4 months. I know that traveling for medical reasons can be difficult so I am thrilled to hear that we help make your visit as comfortable as possible. It is our pleasure to assist you and we look forward to your return!
Safe Travels,
Debbie Hollier
Crowne Plaza Houston River Oaks
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, TX
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed August 21, 2014

I got a good deal and this was a very decent hotel. I was a little disappointed because this hotel needs to be a serious remodeling of the carpets. It is old and needs to be replaced. The room was great. We got a handicapped room for the double beds. There was no other room and it worked out well. There was a smell in the hallway though that smelled like strong cleaning chemicals, but there was nothing around or there. The parking was $10/day or so.

  • Stayed April 2014, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review, August 25, 2014
Hello John J,
Thank you so much for sharing your thoughts on our hotel. I am glad we were able to offer you such a great value and its nice to hear that you enjoyed your stay. I sincerely apologize that our hotel did not exceed your expectations. I will be glad to pass on your comments to our director of housekeeping on the carpet issue to make sure that our carpets are up to standard. Our hotel takes pride in providing a quality product, and want to apologize of any inconvenience that you may have experienced. I hope that you will give us another chance to earn 5 stars.
Safe Travels,
Debbie Hollier
Crowne Plaza River Oaks
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed August 20, 2014

Conveniently located near the Amtrak station, 5-10 min taxi journey. Fairly long walk along to Rice village but decent shopping and food once you're there. Nice Scottish bar located there too. All staff friendly and available to help with any enquiries. Room was quiet and clean.

  • Stayed July 2014, traveled with friends
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review, August 25, 2014
Hello Stuart D,
Thank you for your fantastic feedback on your recent stay. I am glad to hear that our hotel worked well for your traveling needs. Rice Village is a bit far to walk so next time I hope you take advantage of our complimentary shuttle. We appreciate your comments and look forward to your return!!
Best Regards,
Debbie Hollier
Crowne Plaza River Oaks
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 19, 2014

I travel to Houston frequently as a patient in the medial district. This hotel offers a great medical rate for patients along with discounted parking. The rooms are spacious and clean with great a/c. The bar/restaurant area is a good option with friendly servers for when I am traveling solo.

  • Stayed July 2014, traveled solo
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review, August 20, 2014
Heather C,

Thank you so much for your review! We are happy you recognize our dedicated staff and we will certainly be here if you have any needs.

Thank you,
Debbie Hollier
Regional Director of Sales for Texas
Director of of Sales & Marketing
Crowne Plaza Houston River Oaks
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Crowne Plaza Houston River Oaks? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Houston River Oaks

Address: 2712 Southwest Frwy, Houston, TX 77098
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Business Hotel in Houston
#29 Romantic Hotel in Houston
#42 Family Hotel in Houston
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Houston River Oaks 3.5*
Number of rooms: 354
Official Description (provided by the hotel):
Come and discover the best location in Houston! The Crowne Plaza Houston River Oaks is centrally located in the center of it all! You are a short ride to the Galleria area, the Texas Medical Center, Reliant Park, Toyota Center, Minute Maid Park, the George R. Brown Convention Center and the Central Business District. There are also dozens of restaurants and nightlife in walking distance or take the hotel shuttle anywhere in a 3 mile radius. Guest rooms are very spacious and well appointed with microwaves and micro-fridges in every room. Throughout our hotel, you will encounter eclectic yet elegant design. Comfortably relax in restyled conversation areas and let us take care of you with warm Texas hospitality. To enhance your stay please know that we are prepared to cater to your every need, and we are proud to offer the Sleep Advantage, Quiet Zone & Guaranteed Wake Up Call programs to help ensure you get the best sleep possible and start your day right. For your business needs you can count on complimentary High-Speed Wireless Internet throughout the hotel, a full service business center, complimentary shuttle service to nearby offices and coffee in the lobby. The Crowne Plaza Houston River Oaks is located near Greenway Plaza, Occidental, Koch Industries, Chevron, Fugro, University of Houston, Rice University, TSU, Houston Baptist University to name a few. We look forward to serving you. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Hotels.com, Expedia, Orbitz, Cheap Tickets, HotelTravel.com, Priceline, Travelocity, Agoda, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your Crowne Plaza Houston River Oaks reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Houston River Oaks Hotel Houston

Owners: What's your side of the story?

If you own or manage Crowne Plaza Houston River Oaks, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.