The staff are the saving grace of this hotel, always friendly, curious and helpful. The hotel itself has seen better days. The non smoking rooms smell of smoke, the linen and furniture looked like they were leftovers from the 1980s.
When I arrived they had changed the hot water heaters so there was no water in the hotel for awhile, just what was needed after 23 hours flying from Singapore. Anyway when it came back the dirt that came from the water was just gross. It took nearly 30 minute of running the tap to get pale brown water which had to do.
I stayed at a JW Marriott on this stay in houston as well for the same price and the quality of the rooms was night and day. I shan't be coming back to this hotel.
Also the noise from Southwest Highway is relentless so if you have jet lag or are a light sleeper don't stay here.
But again the staff were very friendly and I will remember that.
- Also Known As:
- Crowne Plaza Houston River Oaks Hotel Houston
- Crowne Plaza Houston River Oaks Hotel
- Crowne Plaza Houston
- Official Description (provided by the hotel):
- Come and discover the best location in Houston! The Crowne Plaza Houston River Oaks is centrally located in the center of it all! You are a short ride to the Galleria area, the Texas Medical Center, Reliant Park, Toyota Center, Minute Maid Park, the George R. Brown Convention Center and the Central Business District. There are also dozens of restaurants and nightlife in walking distance or take the hotel shuttle anywhere in a 3 mile radius. Guest rooms are very spacious and well appointed with microwaves and micro-fridges in every room. Throughout our hotel, you will encounter eclectic yet elegant design. Comfortably relax in restyled conversation areas and let us take care of you with warm Texas hospitality. To enhance your stay please know that we are prepared to cater to your every need, and we are proud to offer the Sleep Advantage, Quiet Zone & Guaranteed Wake Up Call programs to help ensure you get the best sleep possible and start your day right. For your business needs you can count on complimentary High-Speed Wireless Internet throughout the hotel, a full service business center, complimentary shuttle service to nearby offices and coffee in the lobby. The Crowne Plaza Houston River Oaks is located near Greenway Plaza, Occidental, Koch Industries, Chevron, Fugro, University of Houston, Rice University, TSU, Houston Baptist University to name a few. We look forward to serving you. ... more less
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