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“Needs some work” 3 of 5 stars
Review of Wyndham Houston West Energy Corridor

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Wyndham Houston West Energy Corridor
3.5 of 5 Hotel   |   14703 Park Row Boulevard, Houston, TX 77079 (Formerly Crowne Plaza)   |  
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Ranked #139 of 457 Hotels in Houston
HAUGHTON
1 review
1 helpful vote 1 helpful vote
“Needs some work”
3 of 5 stars Reviewed October 19, 2012

We stayed here for the indoor pool. The decking around the pool is in horrible condition--stuck to your feet, lots of it in the bottom of the pool. This could be dangerous for small children. There was dried up food in front of the refrigerator. The bathroom was less than clean, and the toilet provided a rocking experience. There was only one person at the front desk, so I had to wait for 15 minutes to check in, and was unable to get through on the phone to let him know about our a/c problem.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager46501, General Manager at Wyndham Houston West Energy Corridor, responded to this review, October 23, 2012
Dear APRIL J,

Thank you for taking the time to provide this feedback from your recent stay!

Please know that I have shared your concerns with our operations team and are in the process of re-enforcing our procedures to address these items.

Much of this will be included in our hotel renovation that will commence over the next few months so we look forward to welcoming you back to experience those upgrades firsthand!

Warm regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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552 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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English first
Dallas
Senior Contributor
49 reviews 49 reviews
20 hotel reviews
Reviews in 16 cities Reviews in 16 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed October 18, 2012

The goods:
Check in was easy. I enjoyed the smell in the lobby. They use some type of fragrance, easy on the nose. Nice big flat screen in room, comfortable beds. Price were reasonable on weekends. No overnight charge for parking. Clean room. Spacious for 1 - 2 person.

The bad: People are right about the hotel is showing its age in certain area. I was searching for a refridgerator but there was none. A/C works well. My only concern is the shower. It's weird for them to have a handle that goes counter clock wise and the further you go, the hotter it is, the stronger the pressure...but when you wanted cold water, the pressure is quite weak. My room door handle is installed incorrectly. You normally open the door handle by pushing down, mine had to pull up. Not sure if its all the door, but its quite weird to have it install that way.

Would return if in the area.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager46501, General Manager at Wyndham Houston West Energy Corridor, responded to this review, October 23, 2012
Dear HieuRamada,

Thank you for yor feedback regarding your recent stay!

We appreciate hearing your satisfaction with comfort, cleanliness, fragrance, TV and the extra space you experienced while on property!

I have asked our Engineering team to look into the shower situation and the door lock situaton and they will resolve any issues regarding those.

Please let us know when you plan to visit us next and we will ensure that you are placed in one of our many rooms that include a refrigerator and microwave combo!

Also, over the next several months, the hotel will undergo a considerable enhancement program that will upgrade the guest rooms and public space that will address any areas that are not currently up to par.

Warm regards,
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BESSEMER
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 15, 2012

The elevators are dirty, no one seems to vacuum on the weekends, and the quality of the bed linens have decreased since Wyndham took over the hotel from Crowne Plaza in March/April.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager46501, General Manager at Wyndham Houston West Energy Corridor, responded to this review, October 23, 2012
Dear LESLIE B,

Thank you for taking the time to provide this feedback from your recent stay!

As a result of your feedback, we have reviewed and re-enforced our standard procedures to ensure that all areas of the hotel meet to our guests satisfaction.

We will also check the room you stayed in to inspect the bed linens as this program has not changed since our acquisition of this hotel on August 1st. However, we do plan to upgrade the bed linens considerably when we complete a full guest room renovation over the next several months.

Thanks again for taking the time to share this feedback!

Warm regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wyndham Houston West Energy Corridor

Address: 14703 Park Row Boulevard, Houston, TX 77079 (Formerly Crowne Plaza)
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#37 Best Value Hotel in Houston
#107 Business Hotel in Houston
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Wyndham Houston West Energy Corridor 3.5*
Number of rooms: 344
Official Description (provided by the hotel):
Welcome to the Newly Renovated (Year 2014) Wyndham Houston West located in the Energy Corridor of Houston Texas. We are located at I-10 and HWY 6. We offer complimentary HSIA in all rooms and free parking. Visit The Park Restaurant or the Tavern Bar with pool/shuffle board/Wii. ... more   less 
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Also Known As:
Crowne Plaza Houston West - Energy Corridor Hotel Houston

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