We stayed in this hotel because one of us was an outpatient and potential inpatient at MD Anderson Hotel. We were thrilled with the personal, warm attention that all of the personnel gave us and made us feel like we were part of a very warm family. This included the desk staff, the bellmen (also drivers for the hotel shuttle), and the personnel in the restaurant and "sports page" bar. Because of their responsiveness, we feel confident in booking this hotel again for a longer stay when one of us will be here for surgery. By the way, contact the hotel directly and ask about special rates for people coming to Houston for medical care. You will have to pay very much less for a room if you do this.
We were especially thankful for the hotel shuttle and drivers. The hotel is only about 10 minutes from MD Anderson, and the shuttle is available from 6:30 AM to 10 PM. You can also take the shuttle to shops and restaurants within a five-mile radius of the hotel.
This hotel has recently been renovated, and we found the rooms and beds comfortable, as well as tastefully decorated. However, there are direct blower air conditioning units beneath the windows that can be a little noisy, but you are able to control the temperature of your room easily. There is also free wi-fi in the rooms.
One thing for sure, the staff of this hotel is as good as you can find in a five-star hotel!!










