The front desk gave a key to my room to two other guests - and they keyed into my room while I was in there getting ready for dinner. The hotel offered no apologies or explanation. They just changed the lock on my door - without ever talking to me. When I next left my room, I couldn't get back in. When I went to get new keys, the folks at the front desk just didn't want to talk about it. Mistakes happen but this one was handled poorly.
- Official Description (provided by the hotel):
- Experience the convenience of our Houston hotel near the Texas Medical Center, Reliant Center, George R. Brown Convention Center and Houston Zoo. The Wyndham Houston Medical Center is a full service hotel with friendly services and thoughtful lifestyle amenities for you to visit, work, play, and unwind. Relax in one of our newly renovated rooms or spacious suites with everything you need to feel right at home. Our accommodations offer plush beds, free Wi-Fi, work desk and complimentary morning newspaper. Spread out in our suites with separated living areas, kitchenettes or full sized kitchens. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Hotel & Suites Houston Medical Houston
- Holiday Inn Hotel And Suites Houston Medical Center
- Holiday Inn Houston