The night manager, Mr. [-], is by far the worst manager I have had the displeasure of speaking with. Very condescending. Had a problem with one of the credit cards and he treated me like a theft or something. I am a business executive with years for traveling and have never felt so belittled. Someone promoted this person in error.
Hope you don’t check in at night and have a glitch on your credit card – because if you do, be prepared to be treated like a theft -- I dont care how sucessful you are --- Worst experience every!!!
- Official Description (provided by the hotel):
- The DoubleTree Suites by Hilton Hotel Houston by the Galleria welcomes you to Houston, Texas. Our luxurious hotel offers travelers an unmatched experience with premier comfort and service. We are located in the heart of the elegant Uptown/Galleria area, famous for world-class shopping, dining, and entertainment. We are steps from the landmark Galleria Mall, featuring over 350 upscale shopping and dining outlets for your pleasure. Guests at our Houston hotel enjoy spacious, residential-style recently renovated suites, a sparkling swimming pool for fun and relaxation, and a convenient location near many of Houston's most exciting attractions. Business travelers will also enjoy a quick commute to the Central Business District, Hobby Airport, and George Bush Intercontinental Airport, all of which are just minutes away. In addition to a fantastic location and legendary DoubleTree service, our Houston hotel features thoughtfully designed, spacious Suites and Deluxe Rooms and a wide variety of available hotel services. Relax with all the comforts of home, and enjoy must-have amenities like a full kitchen, dining area, sitting area, and wireless high-speed Internet access. ... more less
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- Also Known As:
- Doubletree Suites By Hilton Houston By The Galleria Hotel Houston
- Doubletree Hotel Houston
- Doubletree Houston