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“Four Seasons continues to bring its "A" game to downtown Houston.” 5 of 5 stars
Review of Four Seasons Hotel Houston

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Four Seasons Hotel Houston
5.0 of 5 Hotel   |   1300 Lamar Street, Houston, TX 77010 (Downtown)   |  
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Hotel amenities
Special Offer
25% Off Weekend Stays
Ranked #13 of 468 Hotels in Houston
Certificate of Excellence
Fort Worth
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Four Seasons continues to bring its "A" game to downtown Houston.”
5 of 5 stars Reviewed February 17, 2014

This hotel consistently makes an effort to personalize each visitor's stay and continues to offer personal touch amenities and service which many large hotel chains have abandoned. Yes, there are newer and flashier choices in Houston, but none that outshine the service offered at this hotel.

Room Tip: Corner rooms facing the Toyota Center are large and quiet and have good views.
See more room tips
  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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854 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (163)
Date | Rating
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  • French first
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  • Italian first
  • Japanese first
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English first
Los Angeles, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 17, 2014

The Staff made the difference. I would go again if possible. I may change my Business Hotel Brand based on the experience . Also for food there is the Phoenician Specialty Food Market across the street. The proximity , choices & freshness made the stay even better.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baton Rouge, Louisiana
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 12, 2014

I travel to Houston frequently. This hotel is a great location and a great value for a hotel of this quality. It is a little dated in the bathrooms but not at all bad, just slightly below the quality of the typical 4 seasons but the prices are great and the location is fantastic. The restaurant, Quattro, is one of my favorites in Houston. The staff is great.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Boston,USA
Contributor
19 reviews 19 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed February 10, 2014

Those positive reviews are obviously not used to the Four Seasons standards. This one has indeed large rooms but those are at the level of an old Marriott certainly not a FS. Still Houston is the equivalent of a desert in terms of hotels so not much choice...

  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steven C, Director of Rooms at Four Seasons Hotel Houston, responded to this review, March 4, 2015
Dear Borijay51,

I hope this finds you well. Thank you so much for your valuable feedback in regards to your recent stay with us. I'm so sorry to hear we did not meet your expectations in terms of effective service and design as befitting other properties within the Four Seasons brand collection. We are currently finalizing plans for our upcoming renovation, and will be certain to include your feedback as part of the planning. Your opinion is very important to us and I certainly hope to have the opportunity to welcome you back very soon.

At your convenience, I'd like to discuss it further with you and can be reached at the contact information below.

Sincerely,

Steven Chou
steven.chou@fourseasons.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ALICANTE
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 10, 2014

excellent hotel and very helpful staff. Courtesy car very useful for travel. Did not use the spa or fitness facility as only there two nights but both looked good. Breakfast very good and a relaxing start to the day

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas
Top Contributor
87 reviews 87 reviews
76 hotel reviews
Reviews in 45 cities Reviews in 45 cities
102 helpful votes 102 helpful votes
5 of 5 stars Reviewed February 9, 2014

This is a very nice place; easily the best in downtown Houston. It is a very large hotel; unusually so for a Four Seasons. As a result, it does not have the intimacy Four Seasons customers are used to, or the very high level of service. This hotel hosts a lot of conventions. The rooms are very pleasant, some with nice bay windows. The desk and desk chair are pretty good. The internet is mediocre, even at the higher speed level. Beds, linens and towels are all top quality, although I don't care for the duvet approach Four Seasons uses. But, the quality is good. Bathrooms were nicely appointed, but generally don't have a separate shower. Service generally is very good. Pleasant, if large, bar. Just got back from a large meeting at the hotel, and I have to say that the banquet food was dreadful. My experience over the years with the restaurant is similar. Expensive, not very good food. Valet parking only. But, they are very good.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Calgary, Alberta, Canada
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 9, 2014

i just stayed at this property for three nights while i was on a business trip. The rooms are spacious, well appointed and well looked after by the very professional housekeeping staff. There is a very well equipped fitness facility on the 4th floor which i did use and a nice outdoor pool which i did not try because of the weather. The front desk and concierge staff were well-trained, polite and very helpful. The rooms aren't cheap here but you get what you pay for at the Houston Four Seasons.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel Houston

Address: 1300 Lamar Street, Houston, TX 77010
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Houston
#4 Luxury Hotel in Houston
#12 Business Hotel in Houston
#22 Family Hotel in Houston
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Four Seasons Hotel Houston 5*
Number of rooms: 404
Official Description (provided by the hotel):
Located in the heart of downtown and just steps away from Houston's renowned cultural attractions. ... more   less 
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Also Known As:
4 Seasons Hotel Houston
Four Seasons Houston
Houston Four Seasons

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