Checked in at ten. They refuse to let you see a room before you pay....I'd have gone somewhere else on that alone but this was my wives idea so i let her handle it. Room wasn't horrible, missed the porn laying in the closet initially... Glad the kids are at home. Then at 12:30 am some pissed off Mexican comes beating on my door telling us we didn't pay... Wanted us to come outside. I don't think so, the motel is in a shxxty area, and the right side of the door is a good ambush point. Threatened to call the cops on us and left. We called the front desk repeatedly with the room phone and cell and never got an answer or where hung up on immediately. This woman wore no name tag and didn't identify herself until i asked her, threw up many red flags to me, alot of these issues could have been avoided with a little professionalism, like teaching your employees how to register guests, or identify yourself as hotel management with a name tag opposed to beating on my door in the middle of the night in street clothes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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We want you to know that we understand your concerns about your safety.
Unfortunately there was a misunderstanding with the room you rented. Our employee tried to contact you over the phone but it was out of order. We understand that our employees should communicated with you in a better manner. We try to resolve any issue during our customers stay. We will take the measurements require on identifying our employees with the proper name tag and correct any issue when registering each guest. Our apologies for the bad experience you
had during your stay in our hotel.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.