My family & I had came to town for the stock show. A head of time we called multiple times & repeatedly got hung up on. We pulled in to the drive & it is nothing like the picture. The photo must have been when they first opened. The young man at the front desk was very rude, & the lobby had trash everywhere from his lunch. They did not except the deals on Expedia. Every other hotel/motel was booked for the rest of the week, so we had to stay. They people at the front desk were VERY rude. We had left to go to the stock show & intended to come back & they rooms to be cleaned. The beds were made;however, the trash was still full & our belongings had been re-arganged the maid had went through my belongings & took money out of my makeup bag. Then went to the front desk & told them NOT to clean/enter our rooms until we checked out. So the next morning we put the do NOT disturb signs on the doors (we had 2 rooms). We came back that evening & the signs were gone, opened our doors & the rooms had been entered & cleaned after we specifically told them not to. We went to the desk & they told us they would call the lady over housekeeping. She had said "the signs were on the ground" on both doors? It was very suspicious. We had wanted to iron our show clothing, but there was no iron. We went to the front & they was going to charge us a $20 fee just to use an iron. Tried to go to sleep that night & the bar right across from our room was extremely loud & we got NO sleep. The area is horrible (ghetto) & I would not trust your children to walk to the vehicle by themselves. With that being said I pray you do NOT use this horrible place, we will be reporting this to the better business bureau.
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- Houston Hotel Houston