I don't even no where to start. Well we decided to get away for the weekend with the kids we do this every yr bring em to splashtown for a day of fun. Haha we pull up walk in the lobby and it was very smelly and hot . I walk to the desk to check in and the desk girl wasn't very nice first they didn't have the room i booked and had no other rooms like the room i booked she said they have been renovating the rooms and so she sent me.to the room that had just been finished so i went up and no phone no alarm clocks tv didnt work i went back down and she moved me to a suite lol if that is what you want to call it. As we walked in to the room they had roaches on the sink the walls had the paint was chipped. The.pillows were flat old stained. The boxspring of the bed was wrapped in greenplastic wrap. The comforter was torn stained and full of burn holes. I asked for sheets for the fold out bed that my kids would be sleeping on and to my surprise never got sheets,blankets,or pillows . My family and i went to the nearest walmart we spent 135.00 on bedding pillows and towels and washclothes. I already had spent 200.00 on tickets for the waterpark and with them refusing to refund me so that i could stay at a real hotel not a crackhouse and prostitution complex with 3 minor children we had no choice but to stay in this drug seen sad excuse for a hotel. Anytime we would go down to the desk you had to find the front end clerk because most of the time they were out the backdoor smoking whom nos what. As we walked the hall to get to our room every doorway had a towel covering the door bottom. I walked down the hall and 3 men.other guest i assume came out of a room i have never been so scared in my life . We went for ice no ice the guy that came on to the overnight shift said the machine was broken and that the owner new it was broken . This place shouldn't be allowed to be open not only is this a drug house but none of the pictures r correct from their site nor the amenities the site says they offer. no coffee no iceboxes maybe 4 channels for tv. Im from out of town trying to have a fun time with my kids and this was the worst experience i ever have been thru as for as being at a hotel the night we booked i didn't read any reviews i will from now on i couldn't sleep afraid someone would bust the door down and only god nos what they would do i felt like most of the staff were predigeist towards us. I will be contacting whom ever it takes to get my money refunded and whom ever it takes to get this place shut down poor innocent people as myself and my family . Anyone in their right mind would never book a room at this hotel if they show you the real way of things there to book a room that is already false advertisement as to what the site says as to what you get is bad enough but this place should surely.be shut down my 3 yr old has bites on her from this place. Oh did i mention that i had to put a 25.00 dollar deposit for a icebox that was already suppose to be in my room. I also took pictures of the spliced wires in the rooms with no outlets covers . Really really horrible NEVER NEVER STAY HERE JOIN TO SHUT THEM DOWN!!!!!
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- Also Known As:
- Days Inn Houston
- Intercontinental Airport Greenspoint