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“One of the best” 5 of 5 stars
Review of BEST WESTERN PLUS Westchase Mini-Suites

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BEST WESTERN PLUS Westchase Mini-Suites
3.0 of 5 Hotel   |   2950 West Sam Houston Parkway South, Houston, TX 77042 (Westchase)   |  
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Ranked #32 of 457 Hotels in Houston
West Kelowna, Canada
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“One of the best”
5 of 5 stars Reviewed January 20, 2014

Our second stay at this hotel, and, as with the first, we were extremely satisfied. This hotel is one of the very best chain hotels we have stayed at. The staff very helpful, welcoming and attentive to guests; needs. Breakfast was very good, plentiful and freshly prepared. We'll definitely be back.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwwgm, General Manager at BEST WESTERN PLUS Westchase Mini-Suites, responded to this review, February 1, 2014
Nosamtrebor,

Thank you for staying with us and sharing your review.Our staff takes pride in being hospitable, thank you for noticing. Anna does a great job with breakfast, we are thankful to have her. We will definitely be here when you return.

Thanks again,
Boris Manriquez
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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309 reviews from our community

Traveler rating
    211
    63
    23
    7
    5
See reviews for
127
49
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84
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Austin, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 6, 2014

I have staying in this hotel since last year each time I drive to Houston. I consider this place as my "home". Caring staff under the leadership of their manager, Borris. I seldom write reviews, but BW Westchase deserve to be appreciated and recognized for their customer service.

  • Stayed January 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwwgm, General Manager at BEST WESTERN PLUS Westchase Mini-Suites, responded to this review, February 1, 2014
Adelle S,

We got you to write a review! This has put a huge smile on our faces considering you seldom write them. Thank you so much for recognizing our efforts. We here are a family and whenever you need us, we will be here. Thanks again!

Boris Manriquez
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
HOUSTON
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 6, 2014

amazing hotel, great staff, delicious breakfast and great location. Rooms, bedding and towels smelled wonderful, breakfast is delicious and hot and the coffee is simply heaven. Only draw back is no elevator.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwwgm, General Manager at BEST WESTERN PLUS Westchase Mini-Suites, responded to this review, February 1, 2014
Dennis S,

Thank you for spending the New Year with us. We appreciate your review. Our housekeeping staff puts a lot of love and hard work into getting our linen and rooms prepared for our guest's arrival. Thank you for your acknowledgment. We hope to see you again soon.

Thanks again,
Boris Manriquez
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oklahoma City
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 3, 2014

We arrived after a long road trip and we had a very good rest. The room was clean and spacious, with microwave and fridge. Breakfast was better than average, and the kitchen staff were very attentive.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwwgm, General Manager at BEST WESTERN PLUS Westchase Mini-Suites, responded to this review, February 1, 2014
Yuniati L,

Thanks for taking time to review our property. Anna is one of our gems here and we appreciate you noticing her efforts. We hope we can be of service to you again one day.

Thanks,
Boris Manriquez
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Top Contributor
582 reviews 582 reviews
243 hotel reviews
Reviews in 164 cities Reviews in 164 cities
540 helpful votes 540 helpful votes
4 of 5 stars Reviewed December 30, 2013

We stayed for two nights at Best Western Mini-suites Westchase. We had a good stay.

Pluses
• Big rooms. We had 232, a second floor room with a sofa and coffee table which was convenient
• Friendly welcome and check-in
• No discernable traffic noise, negligible noise from ice machine outside
• A hook on the wall outside bathroom to hang that second towel after a shower
• Free breakfast was good
• Good refrigerator that could freeze our ice pack
• Good location with plenty of parking. Unfortunately for us, the nearby Japanese restaurant was an all-you-can-eat restaurant

Minus
• No movie channel such as HBO
• Frequent pitter-patter of little feet in the room above us
• No elevator, but a easy walk-up on wide stairs

We felt the Best Western was a very good value.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 28, 2013

One of the best hotels i have lived in in a while. Talk about the rate and the room size. Room was very clean and orderly. The hotel is well situated and just a mile from my sister's house. It is closer to the express which is my favorite route. will definitely stay here.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
McKinney, Texas
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed December 27, 2013

What a great place to stay-awesome location right off the Beltway, easy to find, close to Westchase business district, I-10, Harwin shopping district & lots of great restaurants nearby.

Every single employee we encountered from our confirmation call to the hotel to our cleaning crew seemed very happy at their jobs & were friendly as could be. They went out of their way to accommodate us, I was traveling with my two dogs (PET FRIENDLY IF UNDER 20 LBs) & they had no problem as long as we agreed to be respectful of the grounds & clean up pet waste, which of course we would.

Beds were comfortable, there were 4 pillows per bed so you can adjust to your liking. Décor was beautifully neutral and rooms were really spacious-every one had a mini-suite living area with couch, coffee table & desk. Some of the rooms had some worn furniture (banged up tables) but that was probably the only thing that was not perfect. Mini-suites have micro kitchens, you have a sink, microwave, refrigerator & a coffee maker.

Room toiletries were shampoo, conditioner, lotion, and soap. There was not a bath gel, so if you need that bring it.

Business people will love the electrical outlets everywhere-on all the lamps, in the desk, on the walls-there were enough places to plug in all our gadgets. Wifi was fast, we had no connection problems.

Breakfast was great-help yourself to Texas shaped waffles, fresh fruit, eggs, meat choice, yogurts, cereals, breakfast breads & a fountain juice bar. The area was really clean & there were ample tables so everyone could dine.

Thank you for an incredible stay, next time I'm in Houston I know exactly where I'm staying!

  • Stayed December 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Westchase Mini-Suites

Address: 2950 West Sam Houston Parkway South, Houston, TX 77042
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Westchase
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
#15 Family Hotel in Houston
#19 Best Value Hotel in Houston
#22 Romantic Hotel in Houston
#37 Business Hotel in Houston
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Westchase Mini-Suites 3*
Number of rooms: 61
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Also Known As:
Best Western Plus Westchase Mini Hotel Houston
Best Western Houston
Houston Best Western

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