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“Very clean and very friendly.” 5 of 5 stars
Review of Courtyard by Marriott Houston by the Galleria

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Courtyard by Marriott Houston by the Galleria
3.0 of 5 Hotel   |   2900 Sage Road, Houston, TX 77056 (Great Uptown)   |  
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Ranked #82 of 455 Hotels in Houston
GreenLeadersBronze level
Biloxi, Mississippi
2 reviews
1 helpful vote 1 helpful vote
“Very clean and very friendly.”
5 of 5 stars Reviewed August 3, 2011

If you have allergy problems, this should be your hotel of choice. Not only is it one of the few in the area that is pet-free, it is kept VERY clean. The staff was friendly and helpful which contributed to the home-like atmosphere. The gym is small, but they have free passes to the nearby Bally fitness which more than compensated.

Room Tip: If you are travelling with children, the King suite has plenty of room and a sleeper sofa.
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  • Stayed July 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hildum, General Manager at Courtyard by Marriott Houston by the Galleria, responded to this review, August 15, 2011
Thank you so much for taking the time to review our hotel. We are certainly glad to hear that you and your family thourally enjoyed your stay!

It's good to hear that our offsite agreement with Bally’s Total Fitness that allows our guests to use their facility during their stay was able to meet your workout needs.

Thanks again for choosing the Courtyard by Marriott Houston by the Galleria. We hope to see you again in the near future!

Sincerely,

Michael A. Hildum
General Manager
Courtyard by Marriott Houston by the Galleria
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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213 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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English first
Dallas
1 review
5 of 5 stars Reviewed August 3, 2011

I only stayed at this location for 1 day but the rooms where very clean and I actually felt comfortable there. The front desk as well as house cleaning services where very nice and made sure if i needed anything to let them know. Most hotels house keeping could care less!

Room Tip: Excellent range of places to eat near the hotel and the hotel breakfast is delicious!
See more room tips
  • Stayed July 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hildum, General Manager at Courtyard by Marriott Houston by the Galleria, responded to this review, August 15, 2011
Thank you so much for taking the time to review our hotel. We are happy to hear that you enjoyed your stay with us while in Houston!

I'm also glad that you were able to take advantage of our spectacular breakfast buffet and that our entire staff met your service expectations.

Thanks again for staying with us. We hope that you come back again soon!

Sincerely,

Michael A. Hildum
General Manager
Courtyard by Marriott Houston by the Galleria
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plano, Texas
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 3, 2011

The hotel was clean, and in a great location. Easy access in and out. Staff was very helpful. I did not use many of the amenities. However, I would imagine that they were all great.

  • Stayed July 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hildum, General Manager at Courtyard by Marriott Houston by the Galleria, responded to this review, August 15, 2011
Thank you for taking the time to review our hotel. We are certainly glad that you enjoyed your stay with us here in Houston, and we hope to see you again soon!

Sincerely,

Micahel A. Hildum
General Manager
Courtyard by Marriott Houston by the Galleria
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
1 review
5 of 5 stars Reviewed June 13, 2011

I thought I'd share a comment on my last hotel experience. I have never written a review before but feel compelled based on my experience.

I travel for business every week and have options with regards to where I can stay. I've chosen the Courtyard Galleria but of the comfort level. I enjoy interacting with the team at the front desk. They are first class and yet down to earth. A great combination.

I've also made friends with the individuals who manage the kitchen as well as their bartenders. I only have nothing but nice things to say about all of them.

I've had projects in downtown Houston as well as in the Galleria. As long as I have business in the Houston area, there is no question where I will stay.

Frank Galindo

  • Stayed June 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 12, 2011

Courtyards have always been among our family's favorite when we travel - the fitness center, pool and requisite jacuzzi as well as their family packages are always a great value and we have a blast. And I'd heard that Courtyard was "new and improved" - I see why now. Not only did we get a preferred parking spot as Elite members (their loyalty program if you stay a few nights a year) but upon arrival we were the surprise Elite member of the day. But even if you're not in their loyalty program, they have awesome packages here and the proximity to the Galleria, Minute Maid stadium and the Museum district makes this a great vacation value. The hotel appears to be renovated to look even better; there were free scrumptious cookies in the lobby in the afternoons and the breakfast was not to be missed (omelet bar, fresh blueberries and pineapple, even poundcake!!). And you're in walking distance to the Galleria for shopping, etc. Bravo Marriott for understanding what makes customers feel special and return customers.

  • Stayed June 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hildum, General Manager at Courtyard by Marriott Houston by the Galleria, responded to this review, June 13, 2011
Thank you so much for taking the time to review our hotel. We are certainly happy to hear that you and your family enjoyed your stay us, and I’m glad you were able to take full advantage of all our family friendly services and amenities we have to offer.

Thanks again for staying with us! We hope to see you again the next time you are in the Houston area.

Sincerely,

Michael A. Hildum
General Manager
Courtyard by Marriott Houston by the Galleria
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
Top Contributor
106 reviews 106 reviews
43 hotel reviews
Reviews in 36 cities Reviews in 36 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed May 28, 2011

The Courtyard is far and away better than the one on West University- clean, modern, professional staff and all amenities. Close to mall and restauarants. i will be back I'm sure as my company got a great corporate rate here. No complaints.

  • Stayed May 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hildum, General Manager at Courtyard by Marriott Houston by the Galleria, responded to this review, June 3, 2011
Thank you so much for taking the time to review our hotel. We are certainly happy to hear that you enjoyed your stay and will be returning the next time you are in Houston!

Sincerely,
Michael A. Hildum
General Manager
Courtyard by Marriott Houston by the Galleria
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Orleans, Louisiana
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
Reviews in 27 cities Reviews in 27 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed April 27, 2011

If you value sleep, I would suggest staying somewhere else. They need to do something about the insulation and noise... Location is good but so are many other hotels in the area.

Stayed April 2011, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hildum, General Manager at Courtyard by Marriott Houston by the Galleria, responded to this review, June 3, 2011
Thank you for taking the time to leave a comment about our hotel. We are very sorry to hear about the noise issues you encountered during your stay. We fully understand that the expectation is that we will provide accommodations for our guests that enables them to have a good nights sleep, and we apologize that we were unable to provide this for you. The hotel does offer rooms in quieter areas of the building that we should have offered upon you bringing this issue to our attention.

We certainly hope that when you visit the Houston Galleria area again in the future, that you will give us another try.

Sincerely,

Michael A. Hildum
General Manager
Courtyard by Marriott Houston by the Galleria
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Houston by the Galleria

Address: 2900 Sage Road, Houston, TX 77056
Location: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Green Hotel in Houston
#63 Business Hotel in Houston
#71 Family Hotel in Houston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Houston by the Galleria 3*
Number of rooms: 184
Official Description (provided by the hotel):
The Courtyard Houston Galleria hotel is a unique fifteen-story, high-rise just steps away from the Houston Galleria Mall. A stand-out among Houston Galleria hotels for our guest service scores and international amenities include a bi-lingual staff and custom menu items. Enjoy a reasonably-priced breakfast each morning at the onsite Courtyard Cafe and don't forget to come back and enjoy our Lounge each evening (5-10pm) offering a full bar and menu. All guest rooms feature a mini-fridge and a new 32" flat-screen TV; select rooms offer high-floor views and microwaves. Our green-friendly event space and services truly set us apart from other Houston Galleria hotels. ... more   less 
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Also Known As:
Courtyard By Marriott Houston By The Galleria Hotel Houston
Courtyard Houston Galleria
Houston Courtyard
Houston Marriott

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