After the Perfect wedding, my wife and I spent our first night as Husband and Wife in the Hotel ZaZa in Houston and it was the Perfect stay!!

From the minute we pulled up we were greeted with smiles and professional service. The comtempory atmosphere and stylish decor set the mood for an enchanted experience.

Our room, the fantastico suite, was immaculate: beautiful furniture, 2 gigantic flat screen TVs, plush bed linens, trendy art work, and attention to detail in every area.

Even though we flew out the next day for Jamaica, the Hotel ZaZa was the topic of conversation for my wife and I through out the trip......"wasn't the room awesome?"........"I am so glad we chose the ZaZa"........."I can't wait to go back some day"..........."I'll never forget our honeymoon night at the ZaZa".

Our one year anniversary is this next Monday, and we are going back to the ZaZa. We can't wait to spend several nights in the hotel that defines "EXCELLENCE". We whole-heartedly recommend it to everyone!!

My husband and I stayed at ZaZa while visiting Houston for four nights. It is a beautiful hotel located in a great area of Houston, the Museum District, with a large park, lovely neighborhoods and Rice Univ. as well as being near many restaurants and shopping. We arrived too early to check in but were able to sit by the beautiful 2nd floor pool patio until our room was ready. We had a deluxe petite queen, it was small but done perfectly. The bathroom is very beautiful and had Molton Brown products, there was a very large desk area with many office essentials provided. The bed was very comfortable with nice linens and a great throw at the bottom. The turn down service in the evening is a nice touch as is the coffee in the morning located near the elevators on each floor. The gym on the 2nd floor is nice a little small but had complimentary water and fruit available. The bar on the first floor was fun and had a fantastic patio. Valet parking is the only option, seems to be the norm in Houston, there is a $22 charge each day, but they were very quick and courteous about it. Over all a great hotel experience, classy and quirky!

Hotel ZaZA has the worst customer service you will find in the hotel industry. I just recently went on an annual girls trip and we thought we would stay at a nice hotel. Four of the six of us had money stolen out of our wallets and we were treated as if we had stolen the money from our friends. They did absolutely nothing to help. You would expect more from a five star hotel, but we received absolutely nothing. They were incompetent and rude and I would not recommended this hotel to anyone!

The hotel is situated in a relatively quiet area close to the museums. The interior decoration is nice enough and the rooms are very spacious. The bathroom is also immense and the ammenities are very nice. However, the towels were rolled up and placed underneath the sink (at least in this room) and there was only one hook at the back of the door to hang it up. Very designer, not very practical. But most shocking was that my room felt like it had not been cleaned in ages. Hair, dust, old lipstick and tissues were just some of the items hidden in corners, behind curtains, udnerneath the desk etc. Totally unacceptable for a hotel of this caliber.