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“Kooky, Nutty, and way cool hotel” 5 of 5 stars
Review of Hotel ZaZa Houston

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Hotel ZaZa Houston
4.0 of 5 Hotel   |   5701 Main Street, Houston, TX 77005   |  
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ZaZa Free For All
Ranked #8 of 469 Hotels in Houston
Certificate of Excellence
Atlanta, Georgia
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
“Kooky, Nutty, and way cool hotel”
5 of 5 stars Reviewed February 23, 2013

After night after night of business travel in a plastic marriott, I gave up the chain points to stay someplace that looked interesting. ZaZa rocks. From the old school candy left with turn down service, to the picture of jack black in my room.. the place is out to make you smile, or atleast grin.. Felt like I was in a combination of an Ian Schrager Hotel in the early 90s and Hollywood. Loved the decor, from Sinatra's mug shot to Prince... this place just has a good vibe. Staff was great. Only wish I could have hit the pool.. it was all work.

Room Tip: I liked my room on the third floor with a pool view. I fell asleep on the round couch on the deck.
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  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew_Nuss, Executive Vice President at Hotel ZaZa Houston, responded to this review, February 26, 2013
Gerard M!

Thank you for the wonderful feedback. I am pleased that you enjoyed the eclectic ZaZa vibe! The ZaZa Poolside is one of the many gems of the hotel; check it out at your next visit! Please touch base when your travels return you to H-town, as I would love to create a signature experience for you!
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1,105 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (291)
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English first
Madeira Beach, Florida
Top Contributor
70 reviews 70 reviews
26 hotel reviews
Reviews in 38 cities Reviews in 38 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed February 23, 2013

This delightful property right in the midsts of Houston's museum distric is a business traveler's dream. Excellent customer service and nice rooms combined with a great location makes things so easy for a traveler needing to be near the medical mecca.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew_Nuss, Executive Vice President at Hotel ZaZa Houston, responded to this review, February 26, 2013
Lazrlady!

Thank you for the great review! I am glad you had a delightful experience at Hotel ZaZa recently! The hotel is situated in a lovely part of H-town. Touch base when your travels return you to H-town, as I will have my team create a signature ZaZa experience for you! We love ya at ZaZa!
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Philadelphia
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 21, 2013

I recently spent two nights in a corner room on the 8th floor of the Hotel ZaZa. The view of Houston was as stunning as the room itself. Nice and big, clean, quiet and it had it's own patio. Perfect for breakfast and coffee, sitting in your ZaZa robe.

The staff is both polite and helpful, without being intrusive. While I didn't have time to frolic in the pool (on the 2nd floor) it looks like it be a great place to see and be seen at.

The restaurant and bar at the Monarch is very good. Good service and well prepared food. Some of the prices seem a tad high, but then again, you are eating in a hotel restaurant.

I wouldn't hesitate to stay here again when I'm in town.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew_Nuss, Executive Vice President at Hotel ZaZa Houston, responded to this review, February 22, 2013
Gregory F from Philly!

Thank you for the awesome feedback. I am very pleased that you had a fantastic time during your two-night stay at Hotel ZaZa. The Butler's Pantry is one of the many gems at the hotel; I am glad you enjoyed the morning coffee & tea service!

In regards to the Monarch, I am happy you enjoyed the food! Z-scape back to ZaZa & the Monarch soon for another eclectic getaway! We love ya!
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Kansas City, Missouri
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 19, 2013

Spent our Valentine's / Anniversary at Zaza. Everything from the water pressure to the perfectly prepared room service breakfast to every staff member that we came into contact with was exceptional. Location is great too. Right next door to the museum of fine arts and only a couple blocks from the museum of natural science. The light rail is 1 block away and can get you downtown quickly.

Room Tip: Pick a balcony room or a room over the pool depending on your tastes.
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZaZaHouston, Executive Vice President at Hotel ZaZa Houston, responded to this review, February 20, 2013
Kyle T!

Thank you for the great feedback! I am pleased that you found ZaZa exceptional all around during your Valentine's Day / Anniversary celebration at the hotel! Come back soon for another eclectic visit! We love ya at ZaZa!
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1 review
5 of 5 stars Reviewed February 19, 2013 via mobile

I tour all over the place with a multi platinum selling artist. This means that I pretty much live in between airports and hotels and let me tell you that very few places have such great customer service. My most recent visit was during the NBA all star weekend, which means a very hectic time for hotels and such. The group arrived before check in time and at the front desk I had the pleasure to be greeted by Katherina, who upon checking the status of all our rooms, kept me posted as rooms were ready and very kindly sat us at the restaurant and gave us complimentary drink and food vouchers while we waited.

I rarely get this kind of treatment, even from top notch chains such as Ritz Carlton or JW Marriott.

If you end up in houston, stay at the ZaZa.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZaZaHouston, Executive Vice President at Hotel ZaZa Houston, responded to this review, February 20, 2013
Daniaudio!

Thank you for the fantastic feedback! I am pleased to read that you received excellent customer service during your visit to the hotel. I will make certain that Katherina is commended for her superb service to you! Please touch base when your travels return you to H-town, as I will have my staff roll out the reddest or red carpets upon your arrival!
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Albany, Ny
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
Reviews in 15 cities Reviews in 15 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed February 12, 2013

We stayed during the week of Thanksgiving. It was a great experience. We had a suite and it was gorgeous. The room was very clean and the staff made sure it stayed that way. Everyone was friendly and the location is perfect for visiting Houston. We would stay again.

Room Tip: Ask for a specialty suite. You'll be glad you did. Ours was on a corner and it was quiet and l...
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  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZaZaHouston, Executive Vice President at Hotel ZaZa Houston, responded to this review, February 19, 2013
TravelingTracy!

Thank you for the superb feedback. I am pleased your stay at Hotel ZaZa during Thanksgiving was nothing short of GREAT! I am also happy your room was immaculate and your overall experience was wonderful.

Please touch base when your travels return you to H-town, as I would love to create a signature ZaZa experience for you!
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Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 11, 2013

Went to a wedding at this hotel, everything was first rate. The banquet meal was very good for a large wedding (400 people). Breakfasts were also very good. the room was clean and well furnished. i would rate it higher, but the hotel tries so hard to be hip that it is filled with irritating artwork and cutesy amenities. i did love the coffee butler on each floor. great for hangovers.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZaZaHouston, Executive Vice President at Hotel ZaZa Houston, responded to this review, February 12, 2013
Darbut,

Thank you for the feedback. I am pleased to read that you had a fantastic experience at Hotel ZaZa! Events at the hotel are always a treat to experience! There's nothing like a delish meal from the Monarch or from our banquet team to top off a splendid visit; I am glad you enjoyed the breakfast & dinner.

In regards to the hotel decor, ZaZa is definitely not a cookie cutter hospitality establishment. The Z style is almost mystical...sometimes whimsical...and always memorable!

Please touch base when your travels return you to H-town, as I will have my team roll out the reddest of red carpets upon your arrival!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel ZaZa Houston

Address: 5701 Main Street, Houston, TX 77005
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 469 Hotels in Houston
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel ZaZa Houston 4*
Number of rooms: 315
Official Description (provided by the hotel):
A luxury hotel including restaurants, pool, fitness center, spa & spa cafe with a pet friendly policy located in downtown Houston. Known for their sophisticated service and modern interior. ... more   less 
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