This was my second stay at ZaZa for a weekend getaway with my husband. ZaZa is definitely a trendy boutique hotel and very popular, but that doesn't mean you can't get good service. Both times I've visited on the weekend the hotel has been very busy, but the valet, front desk and pool side service has been very good to excellent. It's hard not to be happy with someone handing you a glass of prosecco before you even get checked in. The pool definitely gets busy and a little rowdy, but if needed, the pool staff will find you a lounge chair, and there are quiet corners or cabanas available on the back side of the pool area. I wouldn't recommend a room on the 2nd or 3rd floors near the pool, unless you want to be part of the party during the afternoon. The room interiors are all up to date and comfortable, views vary. The rooms and suites facing the pool courtyard have the best views looking out toward Herman Park and there are other rooms in the wings facing north that should have views of the park. The city views from rooms facing east and west is great at night, but watch out for rooms in the corners that essentially look into the balcony rooms. If you like to be able to open your blinds, don't stay in 802 or anything like it on other floors. These rooms need blinds the open from the top down to avoid letting guests on their balcony seeing you walking around your room. There is art everywhere in the hotel. It is very edgy, often a little risqué or a little disturbing, and always entertaining. The butler's pantry on each floor takes care of your caffeine needs in the morning, and a variety of snacks are available in your room. The Monarch is also a great place for catching up with friends at the bar or fine dining. Overall, this is a great stay in the museum district and well worth the expense.