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“The best hotel in Houston!” 5 of 5 stars
Review of Hotel Granduca

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Hotel Granduca
5.0 of 5 Hotel   |   1080 Uptown Park Boulevard, Houston, TX 77056 (Great Uptown)   |  
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Ranked #21 of 457 Hotels in Houston
Athens
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
“The best hotel in Houston!”
5 of 5 stars Reviewed July 5, 2014

Exquisite style, extremely polite
people, amazing food at Cavour restaurant,impeccable service ( it includes complimentary lifts into a 3-mile radious). An Italian oasis - with incredibly spacious suites- in Texas! There is absolutely no doubt that La Granduca is the best hotel in Houston!
I love the pool and I remain speechless!

Stayed July 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anna W, Front Office Manager at Hotel Granduca, responded to this review, July 7, 2014
Dear Guest
Thank you so much for taking the time to write about your experience at Hotel Granduca.
We are thrilled that you enjoyed your stay and that you appreciated our attentive staff, beautiful environment, and excellent fine dining.

We look forward to welcoming you back to Hotel Granduca very soon!


Kind regards,

Anna W.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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284 reviews from our community

Traveler rating
    204
    44
    8
    14
    14
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Baltimore, Maryland
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 5, 2014

I got a decent price online, and the hotel is quiet, clean, and has nice tubs, which I always appreciate. The decor is bland...very beige for what is supposed to be a high end hotel. For a hotel that is trying to seem Italian and for the size of the room service bill, I would have expected better food. The heirloom tomatoes on my expensive salad were two cherry tomato halves, not even two cherry tomatoes halved. The pizza had a soggy crust. The gelato was bland. It would have been a trek to go someplace else before my morning cab so I got a bagel with salmon and cream cheese, hard to ruin, right? Wrong! There was too much salmon while the egg was three wafer thin slices of a quail's egg and the cream cheese was the size of a cheap pat of butter...not enough for even a quarter of a bagel. For the price, stay some place that feels updated, has things to do nearby, and a decent restaurant.

  • Stayed July 2014, traveled solo
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anna W, Front Office Manager at Hotel Granduca, responded to this review, July 7, 2014
Dear Guest
Thank you so much for taking the time to write about your experience at Hotel Granduca.

Here at Hotel Granduca we take great pride in exceeding each guest's expectations, and we are sorry that we fell short during your visit. Rest assured that we value your input and will take your comments into account as we strive to provide the very best customer service, hospitality and dining experience.

We hope to have the opportunity to welcome you back to Hotel Granduca and to provide you with a memorable experience.

Kind regards,

Anna W.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Friendswood, Texas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 3, 2014

I am a very private person but felt the need to share. My daughter and I stayed here last year. It was her favorite trip...of all the places we visited. The staff recognized her health status as being grave....It was one of the last pleasure trips that she was able to make. We were immediately up-graded to a larger suite. Everyone was very kind without being over-diligent. She very much wanted to have a normal experience.

I have just received a beautiful bouquet of flowers with a very special card signed in person by staff which included a very generous donation to the Houston SPCA to honor the memory of my daughter. There are no words to express my gratitude.

As amazing as our visit originally was....this act of kindness puts this Hotel in a class above all others! The beauty of the Hotel which is marvelous does not compare to the awesome staff serving and caring for your every need.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anna W, Front Office Manager at Hotel Granduca, responded to this review, July 7, 2014
Dear Guest

Thank you so much for taking the time to write about your experience at Hotel Granduca.
We are honored that you chose to spend such precious time with us. We truly appreciate the opportunity to be or service and comfort.

Here at Hotel Granduca, we work hard to not only provide outstanding customer service, but to create a true sense of home-away-from home.

We hope to welcome you back to Hotel Granduca and we wish you all the best.

Kind regards,

Anna W.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
1 review
5 of 5 stars Reviewed July 3, 2014

My daughter chose the Granduca for her wedding celebration. Incredible experience, friendly and very helpful staff, beautiful surroundings and a Sunday brunch that has to be seen to be believed
Very, very satisfied and would highly recommend.

The suites are especially nice.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anna W, Front Office Manager at Hotel Granduca, responded to this review, July 7, 2014
Dear Guest

Thank you so much for taking the time to write about your experience at Hotel Granduca. Here at Hotel Granduca, we take great pride in exceeding each guest's expectations and we are delighted that you enjoyed your stay.

We look forward to welcoming you back to Hotel Granduca soon.

Kind regards

Anna W.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed June 20, 2014

We attempted to stay here last weekend for a girls night and from the moment we walked in, the staff was not receptive us. Let me preface this by saying we are all in our 30s and so it was not like it was a crazy bunch of 20 year old college students trying to destroy the hotel! We had planned the entire weekend because of how how beautiful the hotel and pool were, and had spoken with the concierge and front desk multiple times. The fact that in all of her planning and discussing the weekend and accommodations, the "2 person per room minimum is fully enforced" never came up. No one really expects two double bed room to be for two people only. But know that it is enforced here. The hotel was beautiful, but everyone was very stuffy. If you are looking for a place to let loose and enjoy anything above a whisper, this place is not the place for you. You cannot bring any outside drink or food to the pool (and it is enforced) and the drinks by the pool are very expensive. The nicest thing they did for us was to refund us the money when we canceled our rooms. Fortunately Hotel ZaZa was more accommodating and ended up being the better choice for our fun weekend.

  • Stayed June 2014, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary Grace G, General Manager at Hotel Granduca, responded to this review, June 27, 2014
Dear Guest

Thank you for sharing your experience regarding your visit last weekend. We hope you will have a wonderful summer and we hope to see you again soon.

Best Regards
Mary Grace Gray
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Modesto, California
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 18, 2014

The Granduca Hotel exceeded my expectations. I was in Houston for business for a couple of days and based my reservation on the trip advisor ratings. I was pleasently suprised at the quality and size of the suite and the service level of the staff. We spent time in the bar area and outside by the pool. We enjoied the wine bar accross the street and the location for our business needs was excellent. Overall I would recommend the hotel to my friends and family.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary Grace G, General Manager at Hotel Granduca, responded to this review, June 27, 2014
Dear Guest

Thank you for taking time to share your experience with us. We are so delighted you enjoyed the Granduca quality and attention to details as well our incredible staff at the bar and pool.

We hope you will plan to return again for your next business trip to Houston.

Very Sincerely

Mary Grace Gray
General Manager
Report response as inappropriate
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Metairie, Louisiana
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 8, 2014

Great value for the class of hotel. Amenities are great and the staff were helpful and friendly. Valet was quick and we didn't have to wait for anything requested. I noticed that another review has been submitted by a party that stayed the exact time we were there. I remember these folks. They were INSANELY impatient and were obsessed with ice and seemed to go out of their way to send the staff in loops over ice. YES, ice. Reason I know so much about the ice is because they were obnoxiously loud and consistently complained about ice. Did I mention that they were ice snobs?

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anna W, Front Office Manager at Hotel Granduca, responded to this review, June 10, 2014
Thank you so much for taking the time to write about your experience at Hotel Granduca. Here at Granduca we take great pride in exceeding each and guest's expectations. We are thrilled that you enjoyed your stay and we look forward to welcoming you back to Hotel Granduca soon.
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Granduca

Address: 1080 Uptown Park Boulevard, Houston, TX 77056
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Houston
#8 Luxury Hotel in Houston
#38 Business Hotel in Houston
#39 Family Hotel in Houston
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Granduca 5*
Number of rooms: 122
Official Description (provided by the hotel):
Be transported to old-world Italy when visiting Hotel Granduca, Houston's extraordinary new hotel in the Uptown/Galleria area. Created by Giorgio Borlenghi, this hidden gem offers impeccable service in a private, intimate setting. 122 Elegantly furnished suites with fully equipped kitchens give you all the comforts, amenities and privacy of a real home. Most suites have a living room with dining area, a separate bedroom with walk-in closet and a spacious bathroom. Enjoy the beautiful courtyard and pool. ... more   less 
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Also Known As:
Granduca Hotel Houston

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