This hotel is new and amazingly decorated. My one bedroom suite was perfect in all ways - quiet, clean, beautifully decorated and excellent amenities. The location is great - within a block of the Galleria and lots of restaurants. The staff was incredibly friendly - this hotel was my fourth in ten over two weeks. It was hands down the best and some of the others were really high priced hotels - Hyatts, Renaissance, etc... There was a complimentary evening happy hour with an appetizer buffet. The breakfast was nicely presented, but just ok as far as selection. The reason I ranked this location a 4 instead of a 5 was there were just a few kinks - the pool not inspected and available, one elevator was down most of my stay, the parking area was not clear and easy to find, the business center printers did not work and the staff were unsure how to fix them. It has amazing potential, but there were still a few "new" problems. I have already booked my next stay and would recommend this hotel without reservations.

As soon as I walked in to the hotel, the front desk male clerk said I looked like his high school computer teacher. Thus, we had friendly conversations during our four day stay to celebrate my birthday and attend the Essence Music Festival.

The room was nicely decorated and we enjoyed the full kitchen. The closet was small and poorly designed. The cabinets in the bathroom provided extra space to store your make-up and hair products. We were on the 11th floor and had a view of The Galleria, which is across the street. This is the place to stay if you want to "shop until you drop" and return for a tasty afternoon snack which is provided free Monday-Thursday. The free breakfast in the morning had a nice selection of danish, eggs, sausage, juice, cereal, fruit, yogurt, etc.

Unfortunately, we did not get to enjoy the pool. It had failed two inspections due to door problems. Another complaint is only one computer worked in the business center. The workout room was adequate and functional.

Once the "kinks" are corrected this hotel will be a five star. We had a pleasant mini-vacation/celebration and will return to HSH-near the Galleria.