I try to preface my reviews with a bit of my background so that any readers will have some perspective on how I base my reviews. I am unabashedly well-travelled and enjoy luxe appointments. I will stay in a less than a 5-star property when I travel with my kids' school trips. So, because I am finicky, I have become the 'Go-To" parent for arranging school trip accommodations. Just to note, I will give a 5-star property a less than stellar grade on TripAdvisor if they do not deliver the expected product.....just as I would give a 3-star property an excellent review on TA if they deliver or exceed my expectations. I am happy to say, that the Homewood Suites is an outstanding property based on amazing service (both in the planning department that I was in charge of for my daughter's cheer team and the interactions that myself, coaches, teachers and team had with all of the staff once we arrived!)
Our first impression upon entering the lobby was that the hotel was new and clean. Initially, there was a snafu with the suite arrangement for the team, but this was corrected in a professional manner. (We understood that there had been some unexpected guests that decided to stay longer as the All-Star weekend had just ended as we were arriving.) Everything was resolved to our satisfaction, everyone made it to their suite and settled in.
I had a studio suite (Just for moi!). It had a small (exceedingly clean!) kitchenette, a dinette table and chairs, sitting area and king bed. I should note that the washroom did not have a tub, but rater a larger walk-in shower. I have to note (again) how meticulously clean that the whole studio suite was......and I am fussy. The king bed was comfy with great linens (not Frette) but certainly would I would estimate as a high grade, high thread count cotton. Maid service was unobtrusive and thorough. Hallways were kept clean and well maintained. I also want to mention that this hotel had some of the faster elevators that I have ever encountered in a property of this size. Fantastic...no long waits!
I wish I could comment more....but except for one breakfast ( which was good) I did not participate in their breakfast and evening options. Some of the team did mention that they thought the breakfasts were great but that the evening light fare was a bit hit or miss. I should mention at this time that a restaurant (Tango & Malbec)that was literally out the front door of the hotel was great find! So great that myself ( a bit of a foodie :) ) and some of the other parents ended up dining there on 2 occasions....first time for convenience and the second time because IT WAS THAT GOOD!
Ok...so here is another great part of helping organize the hotel....we were less than a block's walk to the Houston Galleria. Loved the location...shop and drop (back to hotel) and then start all over again. I loved this shopping venue....so much that I have put it on the radar to replace my girlfriends' shopping trip to Chicago.
Easy! As the team was leaving to board the bus, one of the front desk personnel came out with complimentary vitamin waters to take with them because it was hot and muggy outside. I must add that we were a large group....probably close to 50 people in all. I thought this was a very kind gesture and was very much appreciated by everyone!
In conclusion, the Homewood Suites exceeded my expectations in all areas. I would recommend to anyone to experience the excellent service and accommodations that this galleria area gem can provide. Happy and safe travels!
- Official Description (provided by the hotel):
- Our hotel is located in the heart of the Galleria and provides luxurious accommodations for weekend travelers and long term visitors. The Houston Galleria Mall is only steps from our front door and boasts three buildings, three stories each of world class shopping, casual dining, and indoor ice-skating rink. The Galleria area is also home to world renowned dinning and night life. These amenities combine to create a year round destination for family vacations, romantic getaways, shopping excursions, or sight-seeing with friends.We are an all-suite hotel providing separate living, kitchen, and bedroom areas for all of our rooms. All of our rooms are furnished with stove tops, microwaves, refrigerators, dishwashers, kitchen supplies and pull out sofas. We offer one-bedroom or studio suites to accommodate all room preferences. The suites also provided a separate vanity area from the bathroom to provide convince for families and couples.Homewood Suites is pleased to offer a rotating hot breakfast buffet each morning to our guest as well as "Dinner and Drinks" Monday through Thursday evening. Recreational amenities at the hotel include an indoor pool, fitness facility, BBQ area, and business center. ... more less
- Reservation Options:
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- Also Known As:
- Homewood Suites Houston Near The Galleria Hotel Houston
- Homewood Houston
- Houston Homewood Suites