I stayed at this hotel on March 14, 2013. I got to Houston early and tried to check in at 2:30pm but was told my room would not be ready until 3:30pm (check in time is at 3pm), very surprising since I am a Hilton Honors Member (this has never happened before). Finally checked in and got to my room and it wasn't quite what I expected for the price. I had the 2 queen bed suite and one of the mattresses was flat (no fluff, no pillow top). I called the front desk and someone came up to check out the beds and they quickly replace the mattress with another and then the duvet cover was nasty so I had to call again to have that changed also which again management responded quickly. The furniture was a bit outdated in the room not what I expected especially in this area. For my inconvience the hotel managment did take off the $15 parking charge which was a very nice gesture. My overall stay was just okay, I should have statyed at Embassy Suites.
Pros: The hotel is in a very good location less than a block away from the Galleria Mall. The staff was very nice.
Cons: The free dinner served was mediocre; furniture a little outdated and the parking ($15).
- Also Known As:
- Homewood Suites Houston Near The Galleria Hotel Houston
- Homewood Suites Houston Near The Galleria Hotel
- Homewood Suites Houston
- Homewood Houston
- Houston Homewood Suites
- Houston Homewood
- Official Description (provided by the hotel):
- Our hotel is located in the heart of the Galleria and provides luxurious accommodations for weekend travelers and long term visitors. The Houston Galleria Mall is only steps from our front door and boasts three buildings, three stories each of world class shopping, casual dining, and indoor ice-skating rink. The Galleria area is also home to world renowned dinning and night life. These amenities combine to create a year round destination for family vacations, romantic getaways, shopping excursions, or sight-seeing with friends.We are an all-suite hotel providing separate living, kitchen, and bedroom areas for all of our rooms. All of our rooms are furnished with stove tops, microwaves, refrigerators, dishwashers, kitchen supplies and pull out sofas. We offer one-bedroom or studio suites to accommodate all room preferences. The suites also provided a separate vanity area from the bathroom to provide convince for families and couples.Homewood Suites is pleased to offer a rotating hot breakfast buffet each morning to our guest as well as "Dinner and Drinks" Monday through Thursday evening. Recreational amenities at the hotel include an indoor pool, fitness facility, BBQ area, and business center. ... more less
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