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“Wanted to like it” 3 of 5 stars
Review of Hotel Indigo Houston at the Galleria

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Hotel Indigo Houston at the Galleria
3.0 of 5 Hotel   |   5160 Hidalgo St, Galleria/Uptown, Houston, TX 77056   |  
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Ranked #74 of 454 Hotels in Houston
Houston, Texas
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“Wanted to like it”
3 of 5 stars Reviewed March 15, 2013

This boutique hotel is very cute. The front desk staff was helpful and kind. The room was very small and the AC did not work well. It was humid in the room. Shower had no door and water was everywhere.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Imakasly, General Manager at Hotel Indigo Houston at the Galleria, responded to this review, March 18, 2013
Thank you for your response on Trip Advisor. My apologies on your recent stay. All of our rooms are spa designed that does not require the door. I will review our log book and try to determine what room you had stayed with us so that I can look into some of areas you had notated. Thank you again for your comments. S.Bowden
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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362 reviews from our community

Traveler rating
    161
    133
    39
    19
    10
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49
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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English first
London UK
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 11, 2013

The Hotel Indigo was already one of the best choices to stay in the Galleria area (you can easily walk to Nordstom's entrance) but now with smart new furniture, new flat screen tv's and microwave ovens - it is THE place to stay in the Galleria. The rooms and public areas are bright and clean with a freshness not often seen in other 'chain hotels'. Free wifi and ample free secure parking are an added bonus but what really sets this hotel apart is the friendliness of the staff that seems to be infectious - never stayed in a hotel with so many happy guests! Highly recommended.

Room Tip: Suites rooms are best for lower a/c noise.
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Imakasly, General Manager at Hotel Indigo Houston at the Galleria, responded to this review, March 13, 2013
Thank you for such positive words! I really appreciate this feedback. I will share this with our staff members. Thank you again! S.Bowden
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 10, 2013

Hotel is very nice and cute. Wide open hallways, nice decoration, makes you feel like you are on vacation.. nice and friendly staff. Great location. Only issue I thought: Hotel is considered as a "Gallaria hotel" but for some reason there is a fence surrounding the entire hotel and between the hotel and the mall.. so you have to basically walk into the parking lot, into the street, and then around to the mall... wonder why they couldnt make a walkway to the mall. If you want to be really inside the mall, than

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Imakasly, General Manager at Hotel Indigo Houston at the Galleria, responded to this review, March 13, 2013
Thank you for your comments on Trip Advisor! Sorry the the fence between the hotel and the mall. However, the walk around from the hotel to the mall is only a few minutes. Again thank you and I will share your feedback with our staff members. S.Bowden
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Lafayette, Louisiana
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 7, 2013

I stay at this hotel quite a bit for business. I choose this hotel not so much for the location to the office even though its perfect, but more importantly because of all it has to offer. I must first comment on this staff... I wish I could name them all because at one point and time, they have all made my stays enjoyable. Professional, polite, friendly and accommodating is just the start! The rooms have always been clean, spacious and the bed very very comfortable and all the amenities a plus (refrigerator, in room coffee, flat screen tv)! I love the decor throughout the entire hotel. I can't say enough about the restaurant/bar both service and the food. I will always choose this hotel when coming to the area!

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Imakasly, General Manager at Hotel Indigo Houston at the Galleria, responded to this review, March 9, 2013
Thank you for your positive words pertaining the hotel. I am glad that the hotel is very close to your office area. I appreciate you returning as a repeat guests. I will share your kind words with our staff members. Thank you S.Bowden
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 7, 2013

I've been in this hotel for two days, I will recommend this hotel! Everything was as I expected, the hotel is very nice, also the rooms, you have a parking space, a free internet connection, the service in general was excelent.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Imakasly, General Manager at Hotel Indigo Houston at the Galleria, responded to this review, March 9, 2013
Thank you for your comments within Trip Advisor. I am glad that you recognize our complimentary parking and internet. These are a few amenities that separate us from some of the hotels. Thank you again and I will share your feedback with our staff members. SBowden
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
austin
Top Contributor
50 reviews 50 reviews
9 hotel reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 5, 2013

we recently stayed here for one night. reception was friendly and helpful. there is no charge for parking (bonus!) Hallways were unique as were the decorations of the room (blueberries on the wall as the picture shows) The beds were comfortable but my only grip is those dang half pillows that have gotten so popular now. I want a standard size pillow ! Great location close to galleria area. Will stay here again!

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Imakasly, General Manager at Hotel Indigo Houston at the Galleria, responded to this review, March 7, 2013
Thank you for noticing our design of hotel which separates us from the cookie cutter hotels. I will work on 'super-sizing' the bedroom pillows. I really appreciate your comments as I will share them with our staff members. S.Bowden
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Richmond, Virginia
Top Contributor
76 reviews 76 reviews
55 hotel reviews
Reviews in 42 cities Reviews in 42 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed February 23, 2013

Nice hotel, good location, nothing stellar but it was solid service and what I expect when I stay at the Indigo brand. The air con was a bit loud but the bed was fine, the decor was a bit bright but all in all a fine stay for 1 night on business in Houston. Very convenient to Nordstrom men's shop as it is a few minute walk to the entrance to the menswear dept.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Imakasly, General Manager at Hotel Indigo Houston at the Galleria, responded to this review, February 25, 2013
Thank you for your comments on Trip Advisor! We appreciate your feedback and positive words pertaining the hotel as well as the brand. I agree with the short walking distance from the hotel to the entrance to the men's department at Nordstrom Store which is just right around the corner. Again, thank you! S.Bowden
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Indigo Houston at the Galleria

Address: 5160 Hidalgo St, Galleria/Uptown, Houston, TX 77056
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#43 Romantic Hotel in Houston
#44 Family Hotel in Houston
#76 Business Hotel in Houston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Indigo Houston at the Galleria 3*
Number of rooms: 131
Official Description (provided by the hotel):
The Hotel Indigo Houston at the Galleria is located in the trendy Houston Galleria neighborhood - at the heart of the Uptown District - home to this innovative Houston hotel. Let us Inspire You. Our non-smoking rooms have breathtaking decor, over sized beds, fluffy over sized pillows and cozy duvets. We have complimentary parking outside, as well as, complimentary high speed Internet hot spots inside the hotel. An inviting lobby and pub styled social area welcomes you into this Houston hotel. Relax and enjoy our quick service bistro (Cross Roads)for cutting edge cuisine, as we proudly brew Houston's local Dodd Coffee. Our meeting rooms are trendy and stylish - a perfect balance for business or social events. To experience Hotel Indigo Houston Galleria is to indulge in high peace. Like the uptown neighborhood, we are dedicated to pleasing you. You won't find a better fit than our Hotel in the Houston Galleria Uptown Area! ... more   less 
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Also Known As:
Indigo Houston At The Galleria Hotel Houston
Hotel Indigo Houston
Indigo Hotel Houston

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