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“Great Staff, Small Rooms” 4 of 5 stars
Review of Club Quarters in Houston

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Club Quarters in Houston
3.5 of 5 Hotel   |   720 Fannin Street, Houston, TX 77002 (Downtown)   |  
Hotel amenities
Ranked #93 of 468 Hotels in Houston
Certificate of Excellence 2014
Raleigh, North Carolina
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
“Great Staff, Small Rooms”
4 of 5 stars Reviewed July 15, 2013

Our company booked us all at the Club Quarters to attend a convention. Though the rooms were small it had the amenities I needed like WiFi, clean room, great coffee machine and biscotti in the lobby along with free chilled water on each floor with bottles you could refill and take with you. Some coworkers had issues with hot water and there is construction of the new rail lines, but I was gone during the day and it was quiet at night for me. The staff was incredible. Front desk, housekeeping and the guys who were able to give us free lifts to dinner and events so we didn't have to walk in the 95+ hot humid weather! The location was in walking distance to the convention center where we stayed, however I did take advantage of the convention's free shuttle. There is also a free downtown shuttle service that drops you off just a block away from the hotel that was very convenient to take as well. Wish the restaurant/bar stayed opened later than it did during the week but other than that I enjoyed my stay and recommend the hotel.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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508 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
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English first
Toronto, Canada
1 review
4 of 5 stars Reviewed July 15, 2013

That is what the hotel manager likes to hear the guests say about how they are doing and when you stay with Club Quarters you probably will. The rooms are quite small but well laid out and although the hotel could be a bit brighter as the windows are smaller then we are used to these days the staff's personality make up for it. Imogen, Shelby, Jordan, and I am so sorry but the one other staff person who I gave my Canadian MS glasses to at the front desk ( tell your manager who you are) all deserve a call out. Frankly the amount I travel makes me highly critical of places and the overall amentities and staff are perfect for business travel. Great job all around.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Charlottesville, Virginia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 12, 2013

During my stay at the Houston Club Quarters, every interaction that I had with employees of the hotel was very positive. When I arrived, Valeria was very sensitive to my request for a quiet room. The following day, she recognized me immediately and asked if the room had been quiet enough. The van driver, Chris was very personable, informative and a careful driver. My room was attended by Ana, who is clearly a person who takes pride in her work.
I have never reviewed a hotel before, but the effort that the Club Quarters employees made to make my stay more comfortable deserves recognition.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Boston, MA
Top Contributor
79 reviews 79 reviews
15 hotel reviews
Reviews in 30 cities Reviews in 30 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed July 7, 2013

Great experience at Club Quarters. The place has the feel of a hotel that was specifically designed for a typical business person traveling alone, from the size of the rooms (including a nice work desk) to the bar snacks available in the lobby area. The rooms are small, but the price is very reasonable for what you get--which is just what you need: a place to sleep, some light snacks and a good jumping off point for whatever you are looking for in town.

One downside: it's a personal pet peeve of mine when you ask a front desk person to get you a taxi and they book you a black town car (which is always more expensive) instead. I specifically said to the guy at the front desk that I wanted "a taxi, not a town car" and he bent over backwards to explain they had a special deal on a town car that was the same price as a taxi...it wasn't offensively expensive, but it was more than the guide book said a taxi to the airport should cost.

  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Odessa, Texas
2 reviews
4 of 5 stars Reviewed June 28, 2013

This hotel is convenient to my business appointments downtown.
The hotel staff was very accommodating and friendly. They provided transportation to our restaurants for evening engagements so we did not have to get our car out of Valet parking.

The rooms were very comfortable as were the beds.

One of the Valet's name is Peter and he was very helpful with our luggage and getting our vehicle.

I plan to stay here again on my next trip to Houston.
The hotel restaurant was good but the service was a little slow for my taste

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Houston, Texas
1 review
5 of 5 stars Reviewed June 27, 2013

I stayed the night at Club Quarters and had a wonderful stay. The service was excellent, Imogen at the front desk was kind and helpful with recommending places for me to dine. I will be staying again when in the area.

  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed June 26, 2013

There was some check-in and following room issues at the hotel...This does happen with travel.
However, the following staff was paying attention to their customer and assisted: Sheena*Nancy*
Christina*Imogen :) I totally thank them...
The Table 7 Bistro not only has good food but a good staff as well...Giovanni and Pedro are but
a few...Thank You Lots!!!

Stayed June 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Club Quarters in Houston

Address: 720 Fannin Street, Houston, TX 77002
Location: United States > Texas > Texas Gulf Coast > Houston > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#63 Business Hotel in Houston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Club Quarters in Houston 3.5*
Number of rooms: 382
Official Description (provided by the hotel):
Club Quarters, Houston provides contemporary, efficient accommodations in an inviting, club-like atmosphere located in a beautifully restored landmark building and near all the major office buildings. Conveniently located near The Houston Pavilions, downtown's new area for trendy restaurants & shopping, theatre district, nightlife activities and museums. The new sports arenas, convention center and shops at Houston Center are also close by. Club Quarters provides:• Safe, restricted entry• Fast and easy self check-in and check-out• Free high speed internet access throughout the hotel• Onsite restaurant • Multi-menu in-room dining options (through onsite restaurant and many local restaurants)• Refrigerator and microwave available• Unlimited complimentary chilled purified bottled water • 3 meeting and event rooms available (maximum reception style 80 people)• Free use of computer/printer • Ergonomic workstations• State of the art guest rooms with premium bedding• Contemporary furnishings• Flat panel HD TVs• Complimentary coffee and tea• 24 hour guest service desk • Fitness room • Exercise equipment delivered to guest room upon request • Corporate Apartments available • Value rates• Government per diem rates 365 day a year with valid ID• Laundry facilities. ... more   less 
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Also Known As:
Club Quarters In Houston Hotel Houston
Hotel Quarters Houston
Club Quarters Houston

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