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“Convenient” 4 of 5 stars
Review of Hilton Garden Inn Houston Westbelt

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Hilton Garden Inn Houston Westbelt
3.0 of 5 Hotel   |   6855 W Sam Houston Pkwy S, Houston, TX 77072   |  
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Ranked #50 of 451 hotels in Houston
Houston
Top Contributor
81 reviews 81 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
36 helpful votes 36 helpful votes
“Convenient”
4 of 5 stars Reviewed May 8, 2013

Right over the beltway and Bellaire for easy access. Many asian restaurants within walking distance, nice and new rooms. A bit busy road over the weekend due to shops, bars and restaurants behind. Also within walking distance awesome Chinese reflexology massages.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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132 people have reviewed this hotel

Traveler rating
    82
    33
    9
    4
    4
See reviews for
24
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81
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
New Braunfels, United States
1 review
5 of 5 stars Reviewed May 7, 2013

This hotel is located in a good location for movement around the city but out of the congested areas. The staff is very friendly and prompt to respond to all your needs. The restaurant has a good selection and fast service.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cork, Cork, Ireland
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 7, 2013

I was recently in Houston on business and stayed at the Hilton Garden Inn (Westbelt). I found this hotel to be fantastic with excellent staff. The rooms were modern, clean, large and very confortable. The hotel ran a free shuttle bus to our office (must be less than 5 miles from the hotel) and collected us each evening. We ate in the resturant on a few evening and found the quality of food to be excellent. Behind the hotel there is a small "China Town" comprising mostly of Chinees resturants. We ate here one evening and again the food was very good and very good value for money.

I must compliment the staff at the hotel. We were always met with a smile and a warm welcome. the staff are very friendly and polite and were always very attentive.

I would have no hesitation in staying at the hilton Garden again and recommending to others.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston
Top Contributor
70 reviews 70 reviews
56 hotel reviews
Reviews in 39 cities Reviews in 39 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed May 6, 2013 via mobile

I really liked this hotel. I had never heard of a garden inn before, but it turned out to be very nice. Very clean and felt like new too. And just minutes walking to a large strip mall with tasty and cheap Chinese restaurants/cafes, as well as many cheap foot massages and KTV for your late nite entertainment. There's also several shaved ice stores there, hot pot, dim sum, Malaysian food, a grocery store (with Taiwanese deli), and hair salons. You can walk across the street for even more selections of food. Before arriving, I was a bit worried of my car given that this is Chinatown, but the security at the hotel was just fine and there were no problems whatsoever. Felt very safe. I'd definitely come back again.

  • Stayed May 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Austin, TX
Top Contributor
59 reviews 59 reviews
33 hotel reviews
Reviews in 28 cities Reviews in 28 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed May 6, 2013

Very clean hotel. When entered room, smelled like citrus. When returned after a long day, no smells at all which for me was good. The air is very dry so if you need humidified air, bring your own humidifier. Great airconditioning. Hot water in the shower. The city itself is humid. Beds conform to the body as it warms during sleep. I thought at first the bed was too hard but slept all night with no aches or pains. White bedspread and linen. Tall beds. Decent sized bathroom. We were allowed to sleep late so we awoke refreshed, checked out on time, and continued our travels. As another reviewer reported, you cannot see the toilet paper roll because it is hidden under the sink. Thank you housekeeping for letting the tissue hang down. Bathroom was ultra clean. The amenities in the bathroom were from Bath and Bodyworks and Neutragena soap, a nail kit, and shower cap. We did not eat the breakfast but saw diners being given attention and that's a good sign. The coffee is Starbucks brand. Free coffee and tea in the room. Microwave and fridge in the room -- both very clean. Large modern TV with excellent selection of channels. We got a 3rd party rate for the room so we probably received the worst room in the hotel. We had an excellent view of the Satellite dishes and rooftop which was okay with us. If ours was the worst room in the hotel, and our room was that clean, we can only imagine how clean the rest of the rooms must have been. The desk was a bit worn. The desk chair was comfortable. The space in the room was sufficient. Lots of places to sit and socialize on the first floor and outside. Tastefully decorated public areas. Several water features inside and outside. Did not see pool but they have one. Call to ask if its open. Fitness room was modern including exercise balls. Guests were of many nationalities and cultures and all were respectful. Guest actually said, "I'm sorry" and "Excuse me" when entering my personal space. Very unusual at any hotel. Behind this hotel is a modern Asian shopping mall representing many countries of Asia. Many restaurants from different countries are in the area including an American food restaurant. Whoever owns this hotel and manages it is doing an excellent job and hires good staff. I rarely give that type of compliment. I have stayed in other hotels in this chain but found this one unique. The only problem was beyond the control of the hotel. The hotel is on a one-way feeder road to the toll road. Many cars exit the toll at this location which fills the lanes with heavy traffic even during low traffic hours of the day. I recommend using the GPS navigation to go around that light and enter the hotel from the back streets and shopping area. A lot of traffic actually turned into the hotel driveway to get where they were trying to go on the back streets. If I stayed at this hotel again, I would not use the side service road but use the side streets to get around. It is possible that the area behind the hotel is a low income area but no one bothered us or even seemed to notice that we were not from the area. Use your GPS to get around blocked traffic areas in Houston. If you don't have one, its worth it to rent one. If we had a problem getting into the hotel parking lot on a low traffic day, I can only imagine the heavy traffic on a business day. I wish I could keep this hotel a secret. We visit Houston quite often and have stayed at many hotels at different star levels and found this one special. Wish we could keep it a secret :-)

Room Tip: If you booked using a 3rd party reservation site, expect a wonderful view of the rooftop and satelli...
See more room tips
  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
1 review
5 of 5 stars Reviewed May 5, 2013

I would strongly recommend to anyone who wish to stay here. It has all the facilities you will be looking for. The hotel is good for business or leisure stay. The only concern may be looking for restaurants if you don't have a car. You can find only South-Asian and Chinese food at a walking distance. They do have shuttle service if your destination is within 5 miles.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, United States
2 reviews
5 of 5 stars Reviewed May 5, 2013

This is a great business hotel. Clean, efficient, friendly...well prepared for the business traveler. The staff is especially helpful, and this is universal among them, whether in the restaurant, at the desk, or housekeeping. This is my preferred "go to" hotel in the Westchase District.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aliya A, Director of Sales at Hilton Garden Inn Houston Westbelt, responded to this review, June 4, 2013
Dear Marc N,

Thank you for choosing Hilton Garden Inn Houston Westbelt. It was such a pleasure to see your feedback and comments about our team. We are happy our hotel was a good fit for you, and hope to see you back with us any time you are in Houston.
Should you need anything, please do not hesitate contacting us.

Sincerely,
Aliya Amanzholova
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hilton Garden Inn Houston Westbelt

Address: 6855 W Sam Houston Pkwy S, Houston, TX 77072
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#27 Business Hotel in Houston
#47 Romantic Hotel in Houston
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Houston Westbelt 3*
Official Description (provided by the hotel):
Located on West Sam Houston Parkway South in Houston, Texas, our hotel provides convenient access to Beltway 8, Highway 59 and Interstates 10 and 45. Drive about 30 minutes to Houston Intercontinental or William P. Hobby airports.Unwind in the Pavilion Lounge with a drink or in the fitness center with a workout. We offer dinner at the Great American Grill®, evening room service and quick meals from the 24-hour Pavilion Pantry®. ... more   less 
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Also Known As:
Hilton Garden Inn Houston Westbelt Hotel Houston
Hilton Houston
Houston Hilton

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