I stayed here twice, about 4 months apart. Each time the hot tub by the pool was out of order. That is ridiculous. All they need to do is get it fixed, but they just don't ever get it done. I have called numerous times to inquire when making reservations in Houston, and over many months it is never fixed. They have lost my business many times due to this. It is so simple to fix things like this.. You call a contractor and get it fixed. They just don't seem to have the desire to fix it, it is just not a priority with them. Also the ice machines on every other floor were also out of order. Other than that, the staff is excellent, the rooms are clean, the location is great. They also have security in the parking areas. IF they ever fix the hot tub, I will return. In the mean time, I stay at Courtyard.