We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“The WORST!!!!” 1 of 5 stars
Review of Red Lobster Restaurant Hwy 290

Red Lobster Restaurant Hwy 290
13232 Hwy 290, Houston, TX 77040
713.462.6659
Menu
Improve this listing
Ranked #1,958 of 7,200 restaurants in Houston
Cuisines: Seafood
Restaurant details
Houston, Texas, United States
Reviewer
3 reviews 3 reviews
3 restaurant reviews
“The WORST!!!!”
1 of 5 stars Reviewed January 17, 2013

First they set us under a vent so by the time we ate our food it was cold. Rude staff. Cesar Salad was soggy, beans in our dish were burnt.

Visited June 2012
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

20 reviews from our community

45% Recommend
    6
    3
    5
    3
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Indonesian first
  • Italian first
  • Russian first
  • Any
English first
Houston, Texas
Contributor
18 reviews 18 reviews
11 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“usually good but today was horrible”
2 of 5 stars Reviewed December 21, 2012 via mobile

we eat here once in a while but today it was just horrible!!! bad and slow service with bad food. I really don't know what happened... SMH

    • 2 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mill Creek, Washington
Top Contributor
111 reviews 111 reviews
61 restaurant reviews
Reviews in 45 cities Reviews in 45 cities
48 helpful votes 48 helpful votes
“The Manager Saved the Day”
3 of 5 stars Reviewed May 23, 2012

We went to RL on a Tuesday night and were seated immediately by a very polite hostess (Leighanne). She was smiling and told us our "Seafood Expert's," Jessica, would be with us shortly. We had to wait several minutes before Jessica arrived. She then asked if we would like anything to drink. We ordered 2 waters and they weren't delivered until the salad arrived FIFTEEN minutes later with the wrong dressing my husband ordered.

Our entrees came about 25 minutes after ordering and was delivered hot and fresh. Our salad plates were not cleared at this time. We have no complaints about the kitchen.

We seldom saw our waitress until the food came and then we saw her about 3 times. At the end of the meal our plates were finally cleared. We had to have another server bring us the bill.

Jessica's attitude was dismissive and apathetic but not rude. We hoped that she was having an "off" night.

We saw the manager near the establishment's exit and he asked how our experience dining was. We told him truthfully all of the details above. The manager seemed truly concerned that we had a less than wonderful dining experience. He gave us some coupons to say "Please come back and give us another chance to improve your dining experience with us."

We will return at a later time and hopefully will have a better experience as this was uncommon for us at this location.

  • Visited May 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naij
Senior Contributor
22 reviews 22 reviews
6 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
“Absolutely Lobsterrific!!!!!”
5 of 5 stars Reviewed January 5, 2012

I loved the food! It was fresh! It was tasty! It was everything I wanted it to be!
I am totally short of words!!!!
The Lobster bisque was pure heaven!

  • Visited December 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yate, South Gloucestershire
Senior Contributor
24 reviews 24 reviews
8 restaurant reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
“Average really”
3 of 5 stars Reviewed January 2, 2012

Had been spoilt by the steaks at Texas Roadhouse. The food here was okay but that was about it

Visited December 2011
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Red Lobster Restaurant Hwy 290 also viewed

Houston, Texas Gulf Coast
Houston, Texas Gulf Coast
 
Houston, Texas Gulf Coast
Houston, Texas Gulf Coast
 

Been to Red Lobster Restaurant Hwy 290? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Red Lobster Restaurant Hwy 290, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.