My family has been going to this Benihana restaurant for every special occasion for over 20 years. On our last visit, celebrating my husband's birthday, Benihana had sent him a birthday certificate for $30 off and we had a table for 7. We were all having a good time and after we finished our meal, the "manager" came over and told my husband his certificate had already been used and we could not use it for our dinner. We assured him that was not the case, and he basically called us a liar. We were humiliated as other tables were watching this situation play out. After much heated discussion, my son asked him to enter the code again, at which time the $30 certificate was miraculously accepted by his system. No apology for accusing us of lying, nothing! Our celebration dinner was ruined, and we will NEVER RETURN!
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