Backstreet overbooked the restaurant. The staff was running around like crazy. No bartender, just next man up if you needed a drink ! Our party of six people had our food order so messed up it made the night unbearable. Most of the food tasted good, a few of the items were lukewarm (not good for a high end restaurant). When the food came out of the kitchen, the staff put the wrong food in front of the wrong people and one of the couples were eating another couples food because our server was so busy RUNNING around waiting his other tables, neglecting our table. Our waiter and the floor manager never came back to our table to ask how is the food, etc. Finally one of our party got the attention of one staff and ask where their food was ! From that point on it went downhill. The Manager only comped 2 desserts. He should have comped one of the couples meal. Marc B.,the waiter, was pleasant but he was way in over his head in serving our group-teribble service and even poorer management. Do you hear me HUGO ? Because we won't be back !!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.