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“Great potential, poor service” 3 of 5 stars
Review of Puerto Tacos and Cervezas

Puerto Tacos and Cervezas
1660 West Lake Houston Parkway, Houston, TX
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Ranked #1,231 of 6,953 Restaurants in Houston
Cuisines: Mexican
Restaurant details
OKC, OK
Senior Contributor
31 reviews 31 reviews
25 restaurant reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
“Great potential, poor service”
3 of 5 stars Reviewed June 19, 2013

I dined here with my brother and others for a sublime "bachelor party" before my brothers wedding. This place has a fantastic view overlooking part of Lake Houston and is easily accessable.

As for the food, it was standard Tex-Mex, nothing out of the ordinary. I had the fajitas and they were presented, and tasted like any other fajitas out there. The taco plates ordered by others didnt seem to be anything special either. The did have three different salsas they brought out that were all really good and spicy, one being a verde salsa with cream cheese and fresh cilatro and jalapenos that was great. They have a decent beer selection, when you can get the waiter/waitress to bring you the right one. Which brings me to my next topic.

When are restaurants going to learn that having a great waitstaff is as important as the food when it comes to staying open? The entire waitstaff was young and seemed indifferent to actually doing a decent job. Our waiter looked like he had been beaten up and proceeded to tell us (unsolicited) the sob story of how he had wrecked his motorcycle and gotten hurt. Additionally, he didnt seem able to keep the drink orders straight even though we were there over two hours and ordered only two rounds.

This place has a heck of a lot of potential: great location, decent food and what could be a really fun atmosphere. They need to focus on hiring competent waitstaff and improving their menu a little bit.

  • Visited June 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 3 of 5 stars Food
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19 reviews from our community

Visitor rating
    4
    8
    5
    1
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Not worth trying”
2 of 5 stars Reviewed March 18, 2013

We ate at this restaurant in December and I will say I loved the atmosphere just because of its lake front location. That was, however, the only good thing about the restaurant. The service was very poor. They weren't rude, they just didn't care and the food was awful. We had three people in our party and no one liked their food. It was tasteless in every way

    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 2 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOUSTON, TEXAS
Top Contributor
210 reviews 210 reviews
106 restaurant reviews
Reviews in 80 cities Reviews in 80 cities
153 helpful votes 153 helpful votes
“Just opened”
4 of 5 stars Reviewed October 7, 2012 via mobile

Tried PTC for the first time the other day with mixed results. Service was lacking but felt like that may have been growing pains. Nice room with wrap arround patio offering lake views. The side patio has a large flat screen for sports and cervezas enjoyment. Plenty of TVs inside as well. The tacos were very good with a Mexico City flare, very different from normal, local Tx.Mex. The kitchen was rather slow and seemed confused. I should know better than to try a spot that just opened but we have been watching the construcTion for some time and just had to give it a shot. We will return in about a month to see if growing pains have been worked out.

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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