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“Excellent hotel, great location, enjoyed stay” 5 of 5 stars
Review of Hilton Garden Inn Houston NW America Plaza

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Hilton Garden Inn Houston NW America Plaza
3.0 of 5 Hotel   |   14919 Northwest Freeway, Houston, TX 77040   |  
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Ranked #1 of 457 Hotels in Houston
Katy, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Excellent hotel, great location, enjoyed stay”
5 of 5 stars Reviewed June 20, 2013

Really enjoyed my stay at this hotel. Loved the breakfast buffet. Room was very nice and clean. Bed was comfortable. Location was great as it was close to my office. Would highly recommend this hotel and plan on staying there again in the future.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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368 reviews from our community

Traveler rating
    308
    45
    12
    2
    1
See reviews for
69
52
16
168
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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English first
Austin, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 19, 2013

We dropped in NW Houston for a volleyball tournament, the hotel was close, clean and reasonably priced. Staff was great! Very helpful. Pool was nice and clean. Outdoor seating area and firepit are really not expected at this pricepoint. Rooms were very nice and clean. Lots of restaurants to choose from in the area, but plan to drive 5-10 minutes. Overall a great value. I wish all Hilton Garden Inn's were this nice.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George Town, Bahamas
1 review
5 of 5 stars Reviewed June 18, 2013

The staff here are always helpful and professional even at 2 a.m. The room and public area designs are captivating and unique in design. This hotel is great for family fun or and even business meetings. Excellent experience all around.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mt Pleasant, sc
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 12, 2013

Travel to Houston weekly, and this was my first stay. Wow all around

Cleanest rooms , friendliest staff , special shout out to Kari and her cat ( which was not at hotel) and Mercedes and her bright welcoming smile, and it just was not those two , everyone from dining room to housekeeping took great pride in job and hotel.

Definitely will be back

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stafford, United States
1 review
5 of 5 stars Reviewed June 11, 2013

This is a great hotel. I was helped by a young man named Byron. If you get a chance, call and ask for him. He took great care of me. The rooms were great and the lobby environment was outstanding. I stayed only one night, but am planning a staycation and will be staying at this location. The service was the best I ever had.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 10, 2013

This was my second stay at this hotel and it gets better every time! The staff is exceptionally friendly and helpful, and doesn't hesitate to assist you with anything you need. From the restaurant staff (very professional and helpful) to the desk clerks, to the housekeepers this hotel knows how to make guests feel at home. And the rooms are nice too!

  • Stayed June 2013
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Round Rock, United States
1 review
4 of 5 stars Reviewed June 10, 2013

The lobby area is very chic and well-presented, and everyone was really helpful. We were there for a soccer tournament that ended up getting rained out, so we didn't get to do too much in the area, but it was a great place to sleep.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Houston NW America Plaza

Address: 14919 Northwest Freeway, Houston, TX 77040
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 457 Hotels in Houston
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Houston NW America Plaza 3*
Number of rooms: 95
Official Description (provided by the hotel):
Enjoy the great location of the Hilton Garden Inn Houston Northwest American Plaza, just minutes away from downtown Houston, the Energy Corridor, and the Galleria. ... more   less 
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