We reserved a room through Booking.com. The telephone for the hotel was incorrect and we ended up getting a shuttle to a Fairfield Inn but at the wrong location. We were given the run around by both Booking.com and Fairfield Inn Hobby Airport. Zero customer service. I have to get my credit card company involved to dispute the charges. No one wanted to take responsibility for having an incorrect phone number listed. We felt Booking.com should have refunded our money - it was their website and confirmation page that we got the information from. And, the Fairfield Inn at Hobby Airport manager was uncaring, never apologized for our travel misfortunes, never offered any kind of refund or discount on a future stay. They DON"T CARE!!!
- Official Description (provided by the hotel):
- Our Houston hotel's location is perfect for business and leisure travelers, as we are situated near numerous Texas attractions and just minutes from major metro areas. Leisure travelers appreciate our Houston hotel's convenient location near Hobby Airport. Families and friends will be glad that our Houston hotel is within a short drive to Minute Maid Park, Toyota Center, Reliant Park and NASA Space Center. For great shopping, the Galleria Mall is the place to go in Houston. Our staff of Tourism Ambassadors are ready to show you the best of Houston. Our hotel's amenities include 24-hour shuttle service, hot deluxe breakfast, meeting facilities, and free wireless high-speed Internet access throughout the hotel. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Marriott, Orbitz, Hotwire, Priceline, Hotels.com, Despegar.com, Odigeo and Tingo so you can book your Fairfield Inn & Suites Houston Hobby Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Express Houston - Hobby Airport Hotel Houston
- Holiday Inn Houston