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Courtyard by Marriott Houston - West University: Traveler Reviews


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Traveler Reviews

87% Recommend
4.0 of 5 stars 17 reviews
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Oustanding service @ Courtyard Houston

Courtyard by Marriott Houston - West University

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5 of 5 stars
FlamingoJoe 5 contributions
Highland Beach, Florida
Jan 8, 2008 | Trip type: Business

Customer service was A+ from the first minute. Free shuttle took us out twice (they'll take you anywhere within 3 miles and even suggested local eateries suited to our taste.) Two computers in the lobby with free web access were a big plus. But the most outstanding thing about my stay here was the following: We were part of a large group - about 30 of us in total. We were returning late Saturday night when they don't have any bar or food service. They opened the bar and kitchen for us. One young lady - Jeanette - took and filled drink orders, took food orders, ran back to the kitchen and cooked them and delivered everything right on the money - like a pro. Front desk employee Heather helped. I think Jeanette finally knocked off at about 3 or 3:30 am and then was back at 7am to serve us all breakfast with a smile. Great hospitality - a credit to this brand and to Houston, TX.

  • Liked — The staff and service
  • Disliked — The location, it was convenient for us, but not exactly picturesque - this of course is not a discredit to the hotel, just the surroundings
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay January 2008
  • Visit was for Business
  • Traveled with Large group or tour
  • Age group 25-34
  • Member since September 29, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for People with disabilities, Older travelers, Families with young children, Families with teenagers
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Pet owners
  • I selected this hotel as a top choice for Business meeting / Event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $180 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Good stay at Courtyard West University/Houston

Courtyard by Marriott Houston - West University

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4 of 5 stars
hellokitty95 54 contributions
Dallas, TX
Nov 21, 2007 | Trip type: Business, Solo travel

Stayed here for one weekend night. Check-in and check-out efficient with no problems. Room was clean and bed comfortable. Given a wheelchair-accessible king bed room, but maybe because they didn't have another room available at the time. Closet has full-length mirror sliding doors. Hotel a close drive to Rice Village Shopping area.

  • Liked — Clean room and comfortable bed
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay May 2007
  • Visit was for Personal event (wedding, ...)
  • Traveled with Solo traveler
  • Age group 25-34
  • Member since March 07, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene
  • I selected this hotel as a top choice for Business meeting / Event, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $180 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Great stay!

Courtyard by Marriott Houston - West University

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5 of 5 stars
Avidtraveler2 7 contributions
Cleveland, Ohio
Aug 9, 2007 | Trip type: Business, Solo travel
2/2 found this review helpful

I stayed at this hotel for almost a week while on business. It was very convenient and the room was clean. The breakfast was wonderful and the staff were very helpful. There are several restaurant options close by as well as a Starbucks around the corner. They also have a complimentary shuttle which helped a great deal as well. I would stay there again!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay July 2007
  • Visit was for Business
  • Traveled with Solo traveler
  • Age group 25-34
  • Member since August 09, 2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $180 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Great find!

Courtyard by Marriott Houston - West University

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5 of 5 stars
apramuk 3 contributions
Austin, TX
Feb 15, 2007 | Trip type: Family
3/3 found this review helpful

I stayed at this hotel with my family for the weekend in three rooms. Everything was perfect. I travel a lot and find it especially hard to find clean, quiet comfortable rooms in big cities. This hotel stay was seamless. The hotel staff even returned an item to my mother that she left in her room by accident along with a thoughtful letter. My dad says "they are an establishment with a heart". The room was clean and extremely quiet. Breakfast buffet was great, lots of different things to choose from.

Since this hotel is located just off the highway by a block or so and tucked away, there is no road noise. It's minutes from all the museums and galleries and many fine restaurants and shopping nearby, a great location. I will stay at this hotel every time I visit Houston from now on. They also offer senior discounts which my parents took advantage of. For comparably priced hotels in the area, this is by far the best one I've found. Definitely a good deal, great for business travelers.

  • Liked — Loved the room and location.
  • Disliked — There was nothing I did not like.
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay February 2007
  • Visit was for Quality time with family
  • Traveled with Family (extended)
  • Age group 35-49
  • Member since July 31, 2004
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Great food / Wine, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $180 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
GREAT place to stay.

Courtyard by Marriott Houston - West University

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4 of 5 stars
aary 4 contributions
Texas
Jun 19, 2006
5/5 found this review helpful

Our family was planning on eating at a great place for lunch, going to an Astros game, shopping at the Galleria and visiting the museum. This hotel was appox. 10-15 mins from ALL of the above. It is tucked away on a lightly traffic area. You are in VERY CLOSE proximity of SO many great places. The rooms were very clean and comfortable. The staff was very helpful with providing maps and dining menus. I will ONLY stay at this hotel when we play in Houston. Popular stops like SBucks, Chicfila, edwards theatre are all within 3 mins from the hotel.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $180 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Courtyard by Marriott Houston - West University Also Known As

Address: 2929 Westpark Dr, Houston, TX 77005