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Residence Inn Houston West University: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 10 Reviews
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TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#45 of 376 hotels in Houston
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  • Hotel class: 3 of 5
  • Rooms: 120
  • Address: 2939 Westpark Drive Houston, TX 77005
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed No Restaurant No Room Service Swimming Pool
Check Rates: $208 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Residence Inn Houston West University

( 1-5 of 10 )
“Great Room, Spotty Staff”

Residence Inn Houston West University

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3 of 5 stars
Fort Worth, Texas
Jul 20, 2008

While in town in Houston, I took advantage of a relative's "friends and family" discount to stay at the Residence Inn in Houston. I room was fine but the staff I found to be a bit incompetent.

First, they said they did not receive the proper paperwork from my relative, which precipitated a call to her and her jumping through hoops to get them the necessary documentation, only to find out later that it was right where it should have been - in their book of faxes. Additionally, we asked for directions to the ballpark and while one honestly said that she did not know and did not try to give us directions, another tried to wing it without knowing for sure. The subsequent roaming around a rather dodgy-looking neighborhood while searching for the park wasting our time. He could have simply said he did not know which would have been perfectly fine.

The room itself was very comfortable, clean and useful and we really enjoyed it. If I could stay there again without dealing with their staff, I will stay there again. Otherwise, I might search out other options the next time I'm in Houston.

  • This TripAdvisor Member:
    • Liked — The room
    • Disliked — The front desk staff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baltoteach's Summary
Date of Stay: July 2008
Traveled with: Friends
Visit was for: Hobbies / interest / culture
Age group: 35-49
Member since: February 17, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Sporting event
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Average price*: $208 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Very Comfortable Place To Stay”

Residence Inn Houston West University

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5 of 5 stars
Cumming, Georgia
Mar 21, 2008

Our stay at Residence Inn-West University was very enjoyable. All employees were very accommodating, especially Joseph & Will. It was great to have complimentary hot breakfast every morning and evening HH was very good. Great Location..several restaurants, grocery store within walking distance. We used shuttle service to go back& forth to MD Anderson which helped keep us from having to rent a car. The studio room was very clean & very roomy. Fairly new hotel.4 stories which we liked.We will definitely stay there again.

  • This TripAdvisor Member:
    • Liked — Very roomy accommodations, food, service, internet service, shuttle service.
    • Disliked — Shuttle only went 3 miles..Galleria (main shopping complex) was 3.24 miles away and shuttle service was not provided.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atl_Braves's Summary
Date of Stay: March 2008
Traveled with: Spouse / significant other
Visit was for: Other
Age group: 50-64
Member since: March 21, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $208 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Hotel for the money”

Residence Inn Houston West University

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5 of 5 stars
Lake Charles.LA
Mar 11, 2008
1/1 found this review helpful

Booked thru Priceline...great rate. Stayed on a Saturday nite for the Houston Rodeo. Easy to get to...probably 20 restaurants within 1 mile...CVS pharmacy close by. Free breakfast with scrambled eggs, bacon, waffles, coffee, juice and a LOT of other food. Very clean...very enjoyable!

  • This TripAdvisor Member:
    • Liked — Free Breakfast Buffet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zzupschuck's Summary
Date of Stay: March 2008
Traveled with: Family with teenagers
Visit was for: Hobbies / interest / culture
Age group: 35-49
Member since: June 18, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon
I selected this hotel as a top choice for:
Shopping, Concerts / Music festival
Was this review helpful? Yes No
Check Rates
Average price*: $208 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Honesty is the best policy”

Residence Inn Houston West University

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4 of 5 stars
Toronto, Canada
Dec 28, 2007
1/1 found this review helpful

The first morning, we went down to breakfast and when we returned, the room was already made up. This was unexpected. I had left my laptop computer there in plain sight. Further, my wife had forgotten to put on her moneybelt, which contained a significant amount of cash. The laptop was there, untouched. The moneybelt was sitting on the pillow. We counted the money. Since it was our first day, we knew exactly how much should have been there. It would have been easy to slip out a bill, but no, every dollar was there. Residence Inn, I'm delighted to report that you're employing some very honest people.

As for the rest of the hotel, well, we reported a very squeaky bathroom door, but it didn't get oiled while we were there. And the cleaning could have been a little more thorough, though it was pretty good. Breakfast was probably the best I've ever had in a hotel.

It can be a hard place to find. You come off 59 onto Kirby then turn right onto Westpark. A very bleak looking road, especially at night. Is this the right way? We went right past it and only just glimpsed the Courtyard. Then I remembered that Tripadvisor members had said that it was in behind that. Sure enough. What's the problem? Is there a zoning restriction (Houston has those?) banning signs near the road? Anyway, once you're there, you're very well placed to get to the museums, Rice Village, and almost any other place you want to get to.

  • This TripAdvisor Member:
    • Liked — honest staff, great breakfast
    • Disliked — a few little things didn't get seen to
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucky_Eddie's Summary
Date of Stay: December 2007
Traveled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 50-64
Member since: September 26, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Older travelers, Tourists
I do not recommend this hotel for:
Great pool scene
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $208 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Stay!”

Residence Inn Houston West University

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4 of 5 stars
Orange County, CA
Nov 18, 2007

Spent 4 nights here in October 07; had a studio suite. Was very nice, very roomy, very clean. All the comforts of home. Bed extremely comfortable. Great buffet breakfast including hot items (eggs,etc.). would definitely return.

  • This TripAdvisor Member:
    • Liked — Cleanliness and comfort; breakfast
    • Disliked — Slow response by front desk to request for ice (icemaker not working in freezer)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ireland-bound09's Summary
Date of Stay: October 2007
Traveled with: Solo traveler
Visit was for: Business
Age group: 50-64
Member since: March 07, 2004
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $208 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Residence Inn Houston West University

( 1-5 of 10 )
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Residence Inn Houston West University Also Known As

  • Residence Inn Houston
  • Houston Residence Inn
Address: 2939 Westpark Drive, Houston, TX 77005