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“Good stay” 5 of 5 stars
Review of Residence Inn Houston West University

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Residence Inn Houston West University
3.0 of 5 Hotel   |   2939 Westpark Drive, Houston, TX 77005 (Greenway/ Upper Kirby)   |  
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Ranked #103 of 457 Hotels in Houston
Pleasant Hill, Ca.
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
Reviews in 20 cities Reviews in 20 cities
55 helpful votes 55 helpful votes
“Good stay”
5 of 5 stars Reviewed July 10, 2013

Barring this hotel being pretty hard to find (though it is pretty much off the freeway), it was a good nights stay. The parking is kind of kooky; and the fact that there is a Courtyard Marriott practically attached to it is a little confusing.
There was a mix-up at the front desk at checkin, but by checkout it was resolved, and the front desk staff was personable and friendly.
The room was "residence inn" standard; and the beds were comfy and inviting.

We shopped at a Whole Foods market not too many blocks away, in a very "trendy" upscale block of shops/restaurants..etc; there is also a grocery store a few blocks away.

Very filling breakfast.

Unfortunately, I didn't have time for the pool (if there is one.)

If by chance you get lost (as we did on a very wet, rainy June evening), you can drive up and down some beautiful stately homes and tree-shaded avenues near the University. Each home is very well kept and architecturally different.

And we were surprised to see just before the turnoff on the major freeway...there was Joel Osteen's mega church Lakewood Church...right off the freeway. And it did look mega!!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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94 reviews from our community

Traveler rating
    44
    29
    15
    3
    3
See reviews for
25
12
14
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
chicago, IL
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 6, 2013 via mobile

The staff was excellent especially Dominic at the front desk, going above and beyond to make us feel at home. Breakfast was good and fresh, with a July 4th special red white blue yogurt snack. Nice and clean pool was lots of fun for the kids. Lakewood church , pastor Joel osteen's, a few minutes away was a bonus stop over.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hong Kong, China
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 29, 2013

Hotel is in a very good shape and reasonable location. Location is not a problem since they provide hourly shuttle service to places around the area. Kitchen is ok. Great breakfast. Nice and helpful staff. Well equipped fittness center. One thing to complaint about is the pool is too small for regular swim, tho it is still good for fun. It is of a distance to the medical center and therefore there is more regular clients and less of patients.

  • Stayed April 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
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Cleveland
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 26, 2013

This was our home during a five-day stay for my son's college graduation. The hotel is great- nice rooms, great breakfast, great location, nice courtyard with pool and patio chairs. The rooms were ideal with the kitchen facilities. I was able to store food for graduation festivities with ease. The pool courtyard provide a nice get away when we needed a little recharging time. The breakfast area was filled with other families in town for graduation. It was fun, but I felt sorry for anything staying there not involved in the activities. There were stores and restaurants close by too.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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Texas
Senior Contributor
45 reviews 45 reviews
19 hotel reviews
Reviews in 25 cities Reviews in 25 cities
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed May 11, 2013

In comparison to other Residence Inns, the kitchenette could do a bit of updating in regards to appliances and decor. Common areas are clean and uptodate. Staff is attentive and friendly. The included breakfast is standard for RI. I appreciated the free WSJ.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Monroe, Michigan
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 3, 2013

The Residence Inn Houston West University is an excellent hotel. The hotel is conveniently located to MD Anderson. There is a shuttle which will take guests back and forth to the hospital. The drivers are all very courteous and patient. The staff are all very friendly and compassionate. We have been staying on and off here for over a year and a half, and do not have one complaint. The front desk staff all recognize us and actually come out from behind the desk to hug us. They really make us feel as if we are at home. They serve breakfast in the morning, and a light dinner 5 nights a week. There is a Starbucks within walking distance, and a Kroger within 2 blocks. Even though this is not a 5 star hotel, I would choose this over one because of the friendly staff and it's location. The shuttle will also take you to Rice Village, and the Galleria Mall.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dallas, Texas
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 8, 2013

The Residence Inn is an excellent choice for long term stays if you are needing to visit the Medical Center or work at Greenway Plaza. The location is convenient even though the proximity to more industrial surroundings are a little uncomfortable. The rooms are comfortable and have all of the amenities needed for extended stays. The staff is very warm and welcoming and eager to please. The breakfast is not extremely diverse with food but is filling. The evening foods are a good substitute for quick snacks either for dinner or before dinner. The proximity to the Marriott Courtyard also gives you the opportunity to take advantage of their restaurants. There are a number of good restaurants in the area along with most other support services - grocery stores, dry cleaners, etc.

Room Tip: Interior rooms off the pool area are quiet
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Houston West University

Address: 2939 Westpark Drive, Houston, TX 77005
Location: United States > Texas > Texas Gulf Coast > Houston > Greenway/ Upper Kirby
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
#70 Family Hotel in Houston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Houston West University 3*
Number of rooms: 120
Official Description (provided by the hotel):
Make yourself at home at the brand new Residence Inn by Marriott Houston West University. The hotel allows quick access to the world renowned Texas Medical Center, home to MD Anderson Cancer Center, where we offer complimentary shuttle service daily. The hotel is centrally located in the Greenway Plaza - West University area, minutes away from Lakewood Church, Reliant Park, Galleria, world class Museum district, Downtown Houston, Rice University and a variety of upscale restaurants and nightlife. On-site amenities include complimentary hot breakfast daily, Social Hour, outdoor pool/whirlpool, exercise room, library with books, Sportscourt and complimentary high speed internet access in all suites. The hotel is conveniently located 1 mile from the Metro light rail. You can count on Residence Inn by Marriott West University to exceed your expectations. ... more   less 
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Also Known As:
Residence Inn Houston West University Hotel Houston
Houston Residence Inn

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