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“Top of the Line Houston Hotel” 5 of 5 stars
Review of The Westin Houston Downtown

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The Westin Houston Downtown
4.0 of 5 Hotel   |   1520 Texas Avenue, Houston, TX 77002 (Downtown)   |  
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Ranked #33 of 451 hotels in Houston
San Antonio, Texas
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Top of the Line Houston Hotel”
5 of 5 stars Reviewed 3 days ago NEW

This is an awesome hotel in a great location in downtown Houston. It is right in the middle of all the professional sports venues and is a few steps away from the convention center. Even though it is located near a lot of attractions it is still a very relaxing retreat that my wife and I loved and have already planned to visit again in the the next few weeks!!

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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76 people have reviewed this hotel

Traveler rating
    44
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11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Houston, Texas
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My wife and I along with another couple stayed here incident to the JAy-Z and Beyonce concert. We booked two of the upgraded rooms which overlooked Minute Maid Park which happened to be the concert venue. The rooms were spacious and ultra clean. The property was previously the Inn at the Ballpark and recently switched to a Westin property. Not sure if they did a complete room renovation but everything in the room appeared to be brand new. The bathrooms were great with a walk-in shower and separate bathtub. We hungout in the bar lounge before and after the show and management did not account for the large number of patrons, though the hotel was sold out, and the staffing was inadequate. We could not get drinks are food and ended up opting for room service which was excellent even after an hour wait.

  • Stayed July 2014, traveled with friends
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
glasgow, scotland
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel in the downtown area of Houston - 1min from the Ballpark and close to Toyota Centre. The standard is what you would expect from a Westin, excellence. I think its a relatively new hotel, so the quality and standard was excellent. The only disappointment is $9,95 per day per device if you want wifi in your room - surely in this day & age wifi should be complimentary? Great stay in a fantastic city.

Room Tip: Corner rooms have a great view of the ballpark & if lucky the post game fireworks!
See more room tips
  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Top Contributor
62 reviews 62 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We love the Westin and are SPG members. We visit Houston quite a bit and usually stay at the Galleria but decided to try this one out because we were going to a soccer game.

It's great for adults, if you are here specifically for the baseball or soccer games. Other than that I would not recommend for families with young kids.

Not much for the kids to do in the hotel. You can go out walking if it's not too hot or at night (doesn't seem the safest).

Shuttle is LIMITED to downtown only so with kids, the Aquarium is your only choice. We went to the museums and out to eat so it was nice to valet.

Valet is $28/day and there is no other option.

Hotel itself was nice, clean, convenient. The restaurant was good - open to the lobby. The service was fine and SPG standards.

I would only recommend for adults/baseball and soccer. If family is with you and you need variety, stay at the Galleria where the kids can run in AC and you have plenty of options of good and you don't have to pay for parking....

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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Richmond
Top Contributor
98 reviews 98 reviews
40 hotel reviews
Reviews in 47 cities Reviews in 47 cities
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I just spent 5 days at this Westin to attend a national volleyball tournament at the convention center. This is an excellent option for the convention center. The hotel has a very upscale feel in the lobby with very attentive staff. I was disappointed I did not receive an SPG Gold Upgrade but the standard room was your typical Westin. Until the light rail extension is up and running you Are 4 blocks to the closest station.

Stayed June 2014, traveled with family
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US
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is by far one of the better hotels in the Houston area. Spacious rooms including the bathroom,nicely equipped gym, professional attentive staff. They have personal touches, making your stay excellent.Shuttle services to downtown destinations, late weekend checkout. Definitely my new hotel for a weekend staycation.

  • Stayed July 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Farmington Hills, Michigan
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We chose to stay here to attend an Astros game and it was the perfect location. The hotel is kitty corner from the ballpark- you couldn't get any closer. The downside was that we came in on a game day and the street was closed off so we had to figure out how to come in the back way. So find out about game times if you are driving in. Check in also took a little longer post game as well, but wasn't terrible. Our room was clean and spacious. However, Internet is not free in-room, you have to go to the lobby for free internet. Since so many hotels offer free internet, I'm always surprised when one doesn't. We used the shuttle service to go to dinner one night and it was quick and efficient. Our shuttle driver was very friendly.

Stayed June 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Westin Houston Downtown

Address: 1520 Texas Avenue, Houston, TX 77002
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#7 Family Hotel in Houston
#12 Luxury Hotel in Houston
#46 Business Hotel in Houston
#48 Romantic Hotel in Houston
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Houston Downtown 4*
Official Description (provided by the hotel):
The Westin Houston Downtown,formerly Inn at the Ballpark, is conveniently located near many of Houston's attractions including George R. Brown Convention Center, Discovery Green (one of Houston's most visited parks), and for fans of the arts, The Hobby Center for the Performing Arts and the Houston Symphony. Treat yourself to a baseball game at Minute Maid Park, a concert at the Toyota Center, or a soccer match at the BBVA Compass Stadium - all located within blocks of our downtown Houston hotel.Our goal is that you leave our Houston Downtown hotel feeling better than when you arrived - stay on top of work in the business center, power up at your pace in our Westin Workout Fitness Studio, or eat well in our award winning restaurant, Vic & Anthony's. Enjoy traditional charm and inspiring views in any of our 200 guest rooms and suites, featuring 14' ceilings and ceiling fans. Work at the modern desk or relax on the leather furniture. Get a blissful night’s rest on your Westin Heavenly Bed®, and refresh with premium bath amenities. ... more   less 
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Also Known As:
Inn At The Ballpark Hotel Houston
Hotel At The Ballpark
At The Ballpark Houston

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