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Icon Hotel: Traveler Reviews


Icon Hotel
Hotel class 4 of 5
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220 Main Street, Houston, TX 77002
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Traveler Reviews

81% Recommend
4.0 of 5 stars 119 reviews
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Charming Hotel, with an A++ for service

Icon Hotel

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5 of 5 stars
TCITraveler 3 contributions
TCI
Jan 2, 2006
9/11 found this review helpful

We stayed at the Icon for 4 nights after a week cruise. In choosing the hotel I liked the idea of the antique, boutique hotel feel. Upon checking in, this was exactly what we got. The decor of the hotel is beautiful, and almost takes you back in time.

Rooms - The room (510) was nicely appointed and spacious. My favorite thing about the room, oddly enough, was the bathroom. The bathroom was huge with a nice jacuzzi tub, huge walk-in shower (we joked that the shower was the size of my boyfriends apartment), Molton Brown products, large vanity, etc. The thing I enjoyed was the access window from the tub to the bedroom area. This opened up the room, and seemed to make the atmosphere ever so slightly more romantic.

Service - The service was fantastic. The staff really seemed to go out of their way to cater to us. From the moment we checked in until the moment we left. I particularly liked the care that was taken in presenting our room service. I was also impressed when one morning we needed to go shopping for some restaurant supplies, they bought out the Food & Beverage director to help us, aside from helping us with the name of the place to go, he also called them ahead of time to let them know we would be coming.
Another time we were looking for a good Sushi restaurant, now I'd forgotten that the offer the complimentaryt taxi service, so after asking about a good Sushi restaurant I thanked them, and went out to catch a cab. The staff stopped me, and informed me that they would drive us. The driver was pleasant and informative. He helped us find an open club for later that evening as well.

Restaurants - Very fine restaurant and bar. The food presentation, service, and taste were all great. (This is not my area of expertise, I pay more attention to the level of servie)

Downside - I loved the hotel, and if I'm ever in Houston again, I will absolutely stay at this hotel again. The only downside was the city it was in. We really didn't have a say in the town, because this was where the cruise that we were on was docked, but Houston does not have much for tourists. First, the entire city closes down on Sunday's. Not even a fast food restaurant open. There was not much to do in walking distance to the hotel, it was all business oriented. Also, most of the restaurants and clubs were closed on weeknights. We still had a great time, as we are the kind of people that are going to find a way to have fun, and enjoy ourselves. But, there is no need for us to ever go back to Houston.

However, if you are a business traveler looking for a good hotel, or perhaps a couple looking for a romantic getaway weekend, that doesn't include much sightseeing, than this is the perfect hotel.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay December 2005
  • Member since July 07, 2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $213 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
An excellent hotel

Icon Hotel

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5 of 5 stars
jmace57 6 contributions
Bellaire, Texas
Dec 29, 2005
5/6 found this review helpful

I would like to reiterate what some others have said here. I did the "Romance Package" for my anniversary - included the Bath Butler, chocolate covered strawberries, champagne.

The room was very nicely furnished, and the bathroom was great. Very helpful staff. Excellent restaurant and bar.

Conveniently located to Houston's (much improved) downtown night life.

Expensive, but for special occasions, worth the money.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay August 2005
  • Member since March 08, 2005
  • I recommend this hotel for An amazing honeymoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $213 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Big Bang for the buck

Icon Hotel

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5 of 5 stars
A TripAdvisor Member
Oct 17, 2005
2/2 found this review helpful

We have made this hotel our Houston choice. And there are numerous reasons. Well sized rooms, even in the standard category. Awesome bathrooms with Molton Brown amenities. Water Pressure like the good old days and nice crisp 500 Count sheets on the beds....
Room service from the Bank restaurant and you have the makings of a grand evening.

The only problem is that like in most smaller hotels, service service service can be a problem.....The front desk staff could be more pleasant...But for 160.00 a night.. the place really works.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $213 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Wonderful Service, Beautiful Hotel

Icon Hotel

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5 of 5 stars
A TripAdvisor Member
Baton Rouge, Louisiana
Oct 17, 2005
2/3 found this review helpful

Just returned from a weekend at the Hotel Icon, and I have absolutely no complaints. The hotel is beautiful, located in an active nightlife area, large rooms, fabulous bathrooms, wonderful service. I just loved everything.

The beds in the rooms were exceptionally comfortable, and the bathrooms were huge. Great tiled floors, large shower, and a jetted garden tub. We got the bath butler one night--I highly recommend it.

The spa facility was nice as was the workout facility. The space was clean, and the equipment was in great condition.

Also, I cannot say enough about the restaurant. Great food. Outstanding service. We got engaged while we were there. My fiance arranged to propose to me in the wine vault. Very romantic. Everyone was so nice, and the restaurant manager, Evan, went out of his way to ensure we had a wonderful weekend. At the conclusion of our stay, we found ourselves wishing we could stay another night at the Icon.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay October 2005
  • Member since October 17, 2005
  • I recommend this hotel for Young singles, An amazing honeymoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $213 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Great Place

Icon Hotel

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5 of 5 stars
A TripAdvisor Member
Sep 24, 2005 | Trip type: Business
2/4 found this review helpful

I loved the Icon. The bed was comfortable and the vaulted ceiling room was nicely furnished and quiet. The lobby is cool and the bar is one of my favorite hotel bars.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay August 2005
  • Member since March 08, 2005
  • I recommend this hotel for Young singles, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $213 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Icon Hotel Address

220 Main Street, Houston, TX 77002