I stayed at the Hotel Icon with a group working the FreePress Summer Fest event this past weekend my overall impression was it's a lovely hotel. We had a great time with the bartender in the evenings, the full breakfast with made-to-order omelettes and waffles was a fabulous way to start the day (we didn't get to eat again most days until after 4), and the shower water pressure was amazing! My room was neat and tidy each night when we returned, but I only got bottled water the first night at is sure would have been great to have it waiting in the room when I returned as it was really hot the entire weekend - however not only did the bartender sent 2 bottles to my room the front desk also provided me with 2 bottles when requested.
The best experience happened after I got home. I realized I left 5 dresses in the closet and was heart broke as 2 were brand new and only wore once. After getting a voice mail at housekeeping I called back and asked to speak to the GM. Steve provided me his personal cell phone and said he would call back in 14 minutes. He returned my call within 7 and had my dress along with some sandals I'd forgotten as well. Totally Amazing! He is sending them to me overnight and I will have them in time for my trip to California this weekend.
I'm taking my husband to Houston for pleasure soon and we will definitely stay at the Hotel Icon!
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Priceline, Orbitz, Marriott, Despegar.com, Odigeo, Hotwire, Hotels.com and Jetsetter so you can book your Hotel Icon, Autograph Collection reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Icon Hotel Houston