We recently returned from a short stay at the Hilton Americas and I am happy to say that I found the entire experience very satisfying. After an extremely stressful flight (severe storms in the Northeast caused major delays), I was pleased to find a beautifully decorated lobby and friendly hotel staff waiting for us in Houston.

Our room was very clean, the furnishings were impressive and the bed was quite comfortable. The spacious bathroom featured Crabtree and Evelyn toiletries, a marble vanity and adequate water pressure - which is very important to me.

This hotel is located a block away from the Toyota Center in the downtown area and our taxi fare from Houton Hobby airport was approx. $25. It is within walking distance of a mall as well as an entrance to the Houston Downtown Tunnel System.

Complimentary round-trip car service is provided to nearby locations (don't miss the Aquarium restaurant and the chicken and waffles at The Breakfast Klub). When you are ready to return, you just call the driver approximately 15 minutes ahead of time, and your car will be waiting to take you back to the hotel. Our drivers were consistently prompt, knowledgeable and friendly.

We found every aspect of our stay to be above average. Room service was moderately priced, tastey and delivered on time by a courteous staff member. We enjoyed the beautiful pool located on the 12th floor where we were able to take in breathtaking views of the city from the many floor to ceiling windows.

I would recommend this hotel to my closest friends and would definitely stay here again.

I had to go to Houston for a couple of days for work during my kids' spring break, so we all went. Chose this hotel for the indoor pool and got a nice price ($89) on Hotwire. We found the hotel mixed. Nice although smaller room with two double instead of usual queen beds. Lovely pool on the 24th floor with big hot tub and outdoor terrace - children loved it.
But hotel is huge and not very busy while we were there. Strange atmosphere. We went to the bar on the 24th floor for pre dinner drinks at 6 pm on a weeknight and were the only ones there. Except several staff who chatted loudly and watched tv but didnt manage to give us any nuts to go with our drinks. Although they weren't busy, gave us a room with a view partially blocked by a big generator and it was a handicapped room with walk in shower etc despite the fact we had two kids with us. That's the first time I used hotwire and felt like I was given a crummy room as a result as plenty of other romms were empty. But also made me wonder why the disabled deserve crummy views... Staff were very offhand at best throughout - some to the point of rudeness.
A mixed bag - good for this price but I'd be unhappy if I'd paid the regular rate.

Stayed at the Hilton Americas for 5 days while in Houston meeting some friends. Definitely a hotel to use while in town. it is very business oriented with a lot of folks attending meetings and conferences, but the service is impeccable. The rooms are very clean, the food is of a supreme quality and the personnel is very friendly. All this comes with a normal price tag on rooms, F&Bs. Definitely a go.

I did not actually stay at the hotel, but my fiance and I went there for Valentine's Day dinner to the Skyline Grill on the top floor. The atmosphere is great with an amazing view, but the food is TERRIBLE. I had the muscles to start which came out cold and tasteless. I ordered the special seabass. Again ice cold and so bland. My fiance had the lobster salad which was also nothing special and bland. His steak was ok, but he said Outback is way better, and his steak was $40. Our waiter had too many tables for a fine dining restaraunt. Also, I could not get a capuccino at the end of the meal because the machine was broken. Basically we paid almost $200 for cold bland food with a nice view. Then, we went to the lobby bar for a drink. I wanted a capuccino but was again told that to get that I had to get up and get one from the lobby coffee stand in a paper cup. My fiance ordered a scotch which was listed as $7 in the menu, but the bill came and it was $9, apparently because he ordered it on the rocks, whatever. Then, the waitress gave us the wrong change. What a night.