I am a gold Hilton Honors member and have stayed at many, many Hilton properties and this one is one of the best looking hotels I have stayed in. The property is in great shape, room was large, bathroom was roomy, all appeared to be clean and well maintained. The bed was comfy and the mini bar was well stocked. I don't normally use the mini bar since the prices are outrageous but I was exhausted so I opened the bar. All I needed was a diet soda. So I checked the date on the bottom. I was shocked to see a 2005 expiration on most of the sodas in the bar. WIth that, I went downstairs to the hotel store. Very nice store. Purchased a soda and some cookies. Cookies were within the date but stale tasting. I figured I would get a nice (expensive) breakfast the next morning. I probably should have received some benefits as a gold member but didn't. That program seems to overlook me repeatedly. I went to the restaurant for breakfast and purchased my $10 belgian waffle. It was hot and looked impressive but was a little soggy. Maybe it sat around for awhile. It did take 15 mins for it to arrive. That coupled with the warm orange juice (4.50) made the $15 breakfast annoying. The place was packed with a conference but they seemed to handle it well. This is an impressive looking hotel. I'll probably give it another chance if I am in Houston again and am hoping that it will do better next time. If I wasn't on such a short timeline, I would have shared my displeasure.

My stay at this hotel was a super experience. I was in Houston to participate in the Houston half marathon and this was the host hotel. It was convenient for the expo and the start & finish of the event. Everyone was in a festive mood and the front desk staff was cheerful and helpful. The room was clean and the bed was terrific. I am going to order some of those wonderful pillows for my bed. It really is a beautiful hotel and I only have good things to say about everyone I came in contact with from the front desk, the housekeeping staff and the bartender. It is convenient to Minute Maid Park and not really a very long walk to the theater district and restaurants. If you really want to save money you can take public transportation from Bush International Airport for $1. It takes a bit longer but considering a cab is $40 plus tip I managed quite well. Of course you can't have a lot of luggage but I just had a small carry on. I would stay at this hotel again in a heartbeat.

My husband and I stayed at this hotel for a wedding this past December and found it to be amazing. The ballroom was beautiful, the rooms perfect, the service wonderful. They helped right away when we were locked out of our room and were able to arrange for a 'party suite' during the wedding time where all the members of my family could meet to comiserate. The cleaning services were terrific. The rooms themselves were wonderful - the beds were extremely comfortable and the crabtree and evelyn toiletries were a nice bonus to the room. I would recommend this hotel for a wide range of interests, from business to family getaways, to romantic weekend escapes. It caters to a wide range of people.

Stayed here for the MLB All-Star game in July 2004....it was a great hotel and a great experience...plush rooms, nicely decorated, great spacious bathroom, top notch!