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“Great Hotel & Value” 5 of 5 stars
Review of Hilton Americas - Houston

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Hilton Americas - Houston
4.0 of 5 Hotel   |   1600 Lamar, Houston, TX 77010   |  
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Special Offer
$99 Sizzling Summer Rates
Ranked #8 of 470 Hotels in Houston
Certificate of Excellence
GreenLeadersPlatinum level
Dallas, United States
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
“Great Hotel & Value”
5 of 5 stars Reviewed August 29, 2014

Went in for 24 hours, business conference. Extremely clean and nice hotel. Excellent meeting faclities. Friendly and accommodating staff. Able to walk to a few close restaurants/bars. Price was very fair for the quality.

  • Stayed August 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonAmericas, Manager at Hilton Americas - Houston, responded to this review, September 1, 2014
Dear Paula F,

Thank you for your feedback on your short, but great stay with us.

We appreciate you staying with us and we look forward to your return.

Regards,

Jacques D'Rovencourt
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,536 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (329)
Date | Rating
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English first
denver, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 28, 2014

Down Comforters are too hot for most people, creating the hassle for the guest to re-make the bed with a thin blanket (hopefully we find one in the closet).I would like to see hotels put the down comforters in the closet and instead install a nice thin blanket on the bed. The guest will sleep much better.

  • Stayed August 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonAmericas, Manager at Hilton Americas - Houston, responded to this review, September 1, 2014
Dear Michael O,

Thank you for your feedback particularly on the comforter in your room. our Waldorf Astoria Collection bedding has been very popular with our guests, however we do recognize that every guest has different comfort level particularly when it comes to sleep. We suggest that we add this to your profile so when you do return with us, we can make the proper adjustments in advance.

We are pleased that the rest of your stay was pleasant and we hope to serve you again in the future.

Regards,

Jacques D'Rovencourt
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed August 27, 2014

We arrived with a small window to leave for fancy dinner and my husband forgot his dress shirt.

The concierge literally loaned him a personal shirt he had in his locker and save the night!

Amazing service! We couldn't have attended the event without his help.

We will definitely stay here again.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonAmericas, Manager at Hilton Americas - Houston, responded to this review, September 1, 2014
Dear Julie W,

Thank you for taking the time to recognize Jerald, our Concierge, for being proactive and "saving the evening" for you and your husband.

We hope to serve you again if your plans bring you back to Downtown Houston.

Regards,

Jacques D'Rovencourt
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
indiana, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 27, 2014

Great staff, awesome bar, service is a plus for business travelers. The fitness center has great views, updated equipment and the lap pool has a 'fast' feel to it. Check out the spa, nice retreat for a getting energized on a business trip.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonAmericas, Manager at Hilton Americas - Houston, responded to this review, August 30, 2014
Dear Jscot R,

Thank you for sharing your feedback on your stay with us while on business. We are pleased your were able to enjoy spa services and utilize our 24 fitness center with great views of Downtown Houston.

We appreciate you staying with us and we hope to welcome you back soon.

Regards,

Jacques D'Rovencourt
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
USA
Level Contributor
71 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed August 26, 2014

I enjoyed my visit to this hotel so much when I stayed for business in the spring I brought my family back for summer vacation. We had a great time and were able to take in a soccer game at the new stadium down the street and truly enjoyed the hotel. The pool area is beautiful with a great hot tub and an amazing outside deck with just beautiful views of downtown Houston. The fact that they added a Pappacitos downstairs since my spring trip made it even better. The restaurant just opened and they are still getting the food to the Pappacitos standard, but they never missed on the WAVES (Margarita and Sangria swirl) and we enjoyed them nightly.

We visited the nearby parks with the kids, played basketball at the beautiful court in front of the Rockets arena next door, took the subway train for tours through the medical center down to the Reliant stadium and through the museum districts, and the zoo.

The staff was as outstanding on this visit as they were on my last visit. Consistent excellent service. The front desk, valet service, maid service, just all excellent!!!! It was a great stay and we look forward to future visits on trips to Houston.

Room Tip: Ask for a high room city view. Beautiful views!!!!!
See more room tips
  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonAmericas, Manager at Hilton Americas - Houston, responded to this review, August 30, 2014
Dear VanessaKUSA,

Thank you for sharing you and your family's great experience at the Hilton Americas and in Downtown Houston on TripAdvisor. It sure appears that you all not only enjoyed all the amenities and services the hotel has to offer, but also what is available in the nearby area which is quite a bit.

We appreciate being you and your family's hotel of choice when visiting Houston.

Regards,

Jacques D'Rovencourt
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Bern, North Carolina
Level Contributor
68 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed August 25, 2014

I enjoyed my stay here. Super nice lobby and bar... elegant. Rooms very clean and comfortable. Hotel dining room food is good in quality and value. On the other hand, the co-located Mexican restaurant... Papasitto's... is overpriced. And the staff there doesn't compare to the attentiveness of the Hilton folks. I digress. I'll gladly return to the Hilton America's.

  • Stayed August 2014, traveled on business
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonAmericas, Manager at Hilton Americas - Houston, responded to this review, August 29, 2014
Dear CarlSalad,

Thank you for sharing your enjoyable stay at the Hilton Americas-Houston on TripAdvisor. We will certainly share your feedback on Pappasito's Cantina with their team.

We hope to be your hotel of choice whenever your travels bring you back to Houston.

Regards,

Jacques D'Rovencourt
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed August 23, 2014

I am very impressed by everything about this hotel. It's staff is the best in Houston, the rooms are very clean, and the starbucks in the lobby is better than any other starbucks I have been to. I will continue staying here every time I make it to Houston :)

Stayed March 2014, traveled with friends
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonAmericas, Manager at Hilton Americas - Houston, responded to this review, August 29, 2014
Dear Marie P,

Thank you for sharing your great experience with others. We certainly love having you stay with us as much as you love the hotel.

We look forward to welcoming you back.

Regards,

Jacques D'Rovencourt
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Americas - Houston

Address: 1600 Lamar, Houston, TX 77010
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Houston
#1 Green Hotel in Houston
#1 Spa Hotel in Houston
#2 Luxury Hotel in Houston
#5 Business Hotel in Houston
#6 Romantic Hotel in Houston
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Americas - Houston 4*
Number of rooms: 1200
Official Description (provided by the hotel):
Hilton Americas-Houston, conveniently located in the heart of downtown Houston, Texas, is directly connected via two indoor sky-bridges to the George R. Brown Convention Center, and offers 1,200 luxurious guestrooms, including four Presidential Suites and 36 one-bedroom and two-bedroom suites. This AAA Four Diamond rated hotel was newly renovated in 2011. Featuring 1600 Bar + Grille for breakfast, lunch and dinner, the popular Lobby Bar, Java Jive featuring Starbucks, Pappasito's Cantina, 24 hour room service, the full service Skyline Spa & Health Club and The UPS Store - a great variety for everyone. With 91,500 square feet of technologically advanced, flexible meeting space, including the 40,000 square foot Lanier Grand Ballroom, divisible into 12 independent spaces, the 26,000 square foot Ballroom of the Americas, divisible into six independent spaces, plus 10,000 square feet of invitingly usable pre-function space, Hilton Americas-Houston is the perfect meeting place for any group and awarded one of the world's best business hotels for 2013 by Travel + Leisure magazine. Hilton Americas-Houston is the proud recipient of Hilton Worldwide's Award of Excellence for service and quality for four consecutive years. ... more   less 
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Also Known As:
Hilton Americas - Houston Hotel Houston
Hilton Hotel Houston
Hilton Houston
Hilton Americas Hotel Houston
Houston Hilton

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